Account Manager, Construction Technology | Software Company | Toronto | Outpost Recruitment

Outpost Recruitment; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

MacBook Pro provided

Professional development

Founding North America team role

Job summary

Outpost Recruitment partners with a construction technology company to recruit an experienced Account Manager for the newly launched North American team in Toronto. You will drive adoption and growth across key enterprise accounts, assisting engineers and site managers to plan, communicate and track their work more effectively.

This founding role in North America offers the chance to shape the Toronto office, work with seasoned international colleagues, and grow with the team as it expands.

Qualifications

• 5+ years site-based experience on infrastructure projects.
• Strong planning/programming/subcontractor coordination.
• Confident presenting to senior stakeholders.
• Interest in technology and client-facing role.

Responsibilities

• Drive platform adoption on live projects by understanding project planning and helping teams improve.
• Build relationships with senior client stakeholders, including Heads of Planning, Operations Directors and Digital Leads.
• Identify and create expansion opportunities across divisions, project types and products.
• Lead Customer Success Managers to deliver onboarding and activation for customers.
• Help customers standardize processes so the platform is used across projects.
• Deliver against quarterly and annual expansion targets.
• Shape the North American playbook as one of the first team members on the ground.

Skills

Site-based PM

Client relationships

Commercial mindset

Presentation skills

Tech-savvy

Job description

Construction technology company seeking an experienced and commercially minded Account Manager to join their newly launched North American team in Toronto. The company's planning and site management platform is already used on many major infrastructure projects overseas and on live infrastructure projects around Toronto. The Account Manager will drive adoption and growth across key enterprise accounts, helping engineers and site managers plan, communicate and track their work more effectively. Salary range is $90,000 – $120,000 base plus variable. Outpost Recruitment is excited to work with our client on this full-time permanent role.

This is a founding role in North America, working alongside experienced members of the company's international team who are relocating to launch the Toronto office. It's an ideal move for a construction professional who wants to use their site experience in a fast-moving technology environment, with proven playbooks, strong support and clear progression as the team grows.

Key Responsibilities of Account Manager:

• Drive platform adoption on live projects by understanding how each project team plans and helping them improve
• Build relationships with senior client stakeholders, including Heads of Planning, Operations Directors and Digital Leads
• Identify and create expansion opportunities across new divisions, project types and products
• Work with and lead Customer Success Managers to deliver effective onboarding and activation for customers
• Help customers build consistent operating processes so the platform becomes standard across their projects
• Deliver against quarterly and annual expansion targets
• Help shape the North American playbook as one of the first team members on the ground

Required Knowledge & Skills of Account Manager:

• A minimum of 5+ years' site-based experience as a Project Manager, Site Manager, Sub-Agent / Agent in infrastructure projects
• Strong understanding of how construction projects run day to day, including planning, programming and subcontractor coordination
• Confident presenting to everyone from Site Managers to Operations Directors
• Strong sense of ownership and ability to work proactively without direction
• Interest in technology and a desire to move into a client-facing commercial role
• Excited by the opportunity to help build a new market and office from the early stages

Compensation & Benefits:

• Competitive base salary plus variable compensation, with strong earning potential tied to performance
• A founding position on the North American team with genuine scope for progression
• Ongoing training, coaching and professional development
• MacBook Pro and a modern tech stack

Only candidates with authorization to work in Canada for consideration