Account Manager (Commodity Sales)

Tribe513; Breslau; On-site; CAD 60,000 - 90,000; Full time

Job summary

Conestoga Meats is seeking an Account Manager to drive sales of our fresh and frozen domestic portfolios. You will manage and grow customer relationships, develop pricing proposals, and create growth plans as a product and market expert.

You will represent the business at industry events and onsite with customers, guided by set metrics for volume and profitability. Strong communication, strategic thinking, and cross-functional collaboration are essential to success in this role.

Qualifications

• 3-5 years of sales experience.
• Post-secondary education in a related field.
• Experience in fresh protein/disassembly industry preferred.
• Excellent interpersonal skills.
• Strong understanding of customer and market dynamics.
• Knowledge of selling principles and methods.
• Ability to manage multiple projects with limited supervision; strong planning and decision-making.
• Proficient in Word and Excel.

Responsibilities

• Act as strategic partner with medium to large accounts; manage and grow customer relationships.
• Solicit orders daily and nurture customer relationships.
• Propose mid- to long-term pricing strategies based on costs and customer needs.
• Create customized proposals addressing customer needs and opportunities.
• Develop growth strategies aligned with customer objectives and goals.
• Review customer performance monthly for trends and upsell opportunities.
• Aim to meet or exceed sales targets and drive profitable volume growth.
• Navigate contract terms, pricing, and prepare status reports.

Skills

Sales experience

Interpersonal skills

Communication skills

Initiative and drive

Industry knowledge (market dynamics)

Education

Post-secondary education

Tools

Microsoft Office

Excel

ERP systems

Job description

Job purpose

Reporting to the Sales Manager, the Account Manager will be responsible for managing the sales of Conestoga Meats’ (CM) fresh and frozen domestic portfolios. This role is responsible for managing and growing our customer relationships and sales through pricing proposals and growth plans. This role is also a product and market expert and is often the face of the business with customers onsite or at industry events. Metrics are in place that this role is held accountable to, such as achieving sales volume and financial objectives.

Duties and Responsibilities

• Act as a strategic partner with medium to large, multi-level and/or national accounts with several key contacts for each customer
• Nurture customer relationships and solicit orders daily
• Recommend mid to long-term pricing strategies based on product cost parameters and customer requirements
• Create customized proposals and recommendations for customers that address customer needs, additional opportunity areas for success, and utilize market data
• Develop customized growth strategies for customers, understanding their business objectives, pain points, and long-term goals. Create actionable plans that align with these objectives
• Review customer performance monthly for trends, growth/lost business, and upsell opportunities
• Analyze and understand buyer behavioural styles to tailor approach when closing the sale
• Consistently meet or exceed on sales targets, taking the business to the next level, driving profitable volume growth and achieving optimal pricing levels
• Skillfully navigate contract terms, pricing, and conditions; reaching mutually beneficial terms and preparing reports on account status and contract outcomes
• Proactively monitor daily volume and inventories versus forecast and assist in the facilitation and disposition of surplus products
• Strong understanding of product specifications and processes, serving as a brand ambassador for existing and new products
• Partner with sales teams to ensure seamless execution of selling and category optimization
• Confidently conduct customer tours in all areas of the plant
• Research and gather industry market intel from internal experts and external sources; building a network, and reviewing industry newsletters/market reports
• Demonstrate and mentor others on building strong product/process knowledge
• Represent the company at industry events, networking with potential clients and reinforcing existing relationships

Other:

• Manage expenses within approved budget parameters
• Adhere to all company policies and business code of ethics
• Be a champion for upholding, growing, and stewarding the Conestoga Way culture and our core values
• Other duties and responsibilities as assigned

Qualifications

• 3-5 years of sales experience
• Post-secondary education in a related field
• Experience working in the fresh protein/disassembly industry preferred
• Excellent interpersonal skills
• Strong understanding of customer and market dynamics
• Knowledge of principles and methods for showcasing, promoting, and selling products
• Ability to work independently and handle multiple projects at the same time with limited supervision, excellent planning, time management and decision-making skills
• Proficient in the Microsoft Office suite, especially Word and Excel
• Technologically savvy and able to learn various enterprise systems
• Possess strong mathematical, verbal, and written communication skills
• Maintain excellent communication and relationships with others; be a team player; maintain a positive attitude, and work collaboratively and cross-functionally
• Proactive problem solver with a focus on continuous improvement
• Strong initiative and drive to succeed

Key Competencies

• Accountability and Initiative
  • Takes initiative and demonstrates a “do whatever it takes” work ethic to get the job done
  • Helps to assess the pros and cons of taking a risk, and makes recommendations on the best course of action
• Service Excellence
  • Maintains genuine relationships with customers and stays on top of changing business needs
  • Displays personal ownership and a sense of urgency over any issues or complaints that arise from the customer experience

Key Performance Indications

• Sales Volume, Contribution Margin targets are met or exceeded
• Customer strategies are prepared and executed
• Ensure unsold inventory targets are met
• Timely and accurate completion of weekly sales reports
• Good communication/understanding cross-functionally
• Customer Satisfaction