Account Manager, AWM (West Region) - Future Opportunities

Smith Nephew; Canada; Hybrid; CAD 106,000 - 156,000; Full time

Benefits offered by this job

401k Matching

Tuition Reimbursement

Flexible Time Off

Health Benefits

Hybrid Work Model

Training & Mentorship

Volunteer Time Off

Job summary

Smith Nephew is seeking an Account Manager within our Advanced Wound Management team to drive wound care solutions across Canadian healthcare settings. This field-based role focuses on territory growth, clinical education, and building lasting partnerships with clinicians, nurses, and purchasing stakeholders.

You will promote the full AWM portfolio, deliver in-services and product demonstrations, and lead strategic plans while collaborating with internal teams to support patient outcomes and

Qualifications

• Bachelor’s degree or equivalent experience.
• Proven success in sales, preferably within medical device, healthcare, or a related field.
• Ability to navigate complex healthcare environments with multiple stakeholders and decision-makers.
• Strong communication and presentation skills, with the ability to translate clinical and economic value.
• Demonstrated ability to build relationships and influence customer decision-making.
• Experience managing a territory, pipeline, and sales planning process.
• High level of accountability, organization, and resilience.

Responsibilities

• Develop and execute a strategic territory plan to achieve and exceed sales goals.
• Promote the full Advanced Wound Management portfolio, addressing a wide range of wound care needs across patient populations.
• Educate clinicians and healthcare staff on the clinical and economic value of Smith+Ne solutions.
• Build and maintain strong relationships with key decision-makers, including clinicians, nursing staff, and purchasing stakeholders.
• Identify new business opportunities and drive product adoption within existing and new accounts.
• Partner cross-functionally with internal teams to support account growth and customer satisfaction.
• Deliver in-services, product demonstrations, and educational programs to support best practices in wound care.

Skills

Sales experience

Medical device experience

Healthcare environment navigation

Communication skills

Territory management

Education

Bachelor’s degree

Job description

*This position is posted in anticipation of future business need*

Life Unlimited. At Smith+Neo

Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. This includes advanced wound dressings, biologics, and other technologies designed to support healing across a variety of care settings.

This is a field-based sales role where you will drive territory growth, support clinical education, and build lasting partnerships with key stakeholders across acute and post-acute environments.

What will you be doing?

• Develop and execute a strategic territory plan to achieve and exceed sales goals

• Promote the full Advanced Wound Management portfolio, addressing a wide range of wound care needs across patient populations

• Educate clinicians and healthcare staff on the clinical and economic value of Smith+Ne solutions

• Build and maintain strong relationships with key decision-makers, including clinicians, nursing staff, and purchasing stakeholders

• Identify new business opportunities and drive product adoption within existing and new accounts

• Partner cross-functionally with internal teams to support account growth and customer satisfaction

• Deliver in-services, product demonstrations, and educational programs to support best practices in wound care

These responsibilities align with the broader AWM sales model, where representatives manage complex territories, call on multiple healthcare settings, and support a diverse wound care portfolio.

What will you need to be successful?

• Bachelor’s degree or equivalent experience

• Proven success in sales, preferably within medical device, healthcare, or a related field

• Ability to navigate complex healthcare environments with multiple stakeholders and decision-makers

• Strong communication and presentation skills, with the ability to translate clinical and economic value

• Demonstrated ability to build relationships and influence customer decision-making

• Experience managing a territory, pipeline, and sales planning process

• High level of accountability, organization, and resilience

Top performers in this role typically demonstrate strong territory ownership, stakeholder management, and disciplined execution of sales strategies.

Why join Advanced Wound Management?

The AWM business brings together a broad portfolio of solutions used across hospitals, wound care centers, and post-acute settings, supporting clinicians in delivering high-quality care across the continuum.

You’ll be part of a team focused on driving innovation, improving patient outcomes, and building meaningful partnerships within healthcare systems.

You Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website https://www.smith-nephew.com/.

• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement

• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day

• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

• Flexibility: Hybrid Work Model (For most professional roles)

• Training: Hands-On, Team-Customized, Mentorship

• Extra Perks: Discounts on fitness clubs, travel and more!

All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialing process, which often includes COVID 19 vaccine management.

The anticipated base compensation range for this position is $75,000 - $110,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base compensation, this position is eligible for sales commission and incentives based on set targets. The commission earned will depend on the candidate’s performance in the role. We provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.

Smith+Ne provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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