Account Manager

Ethereal Music Group; Vancouver; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Dynamic music industry environment

Direct collaboration with music-indus­

Career growth opportunities

High-autonomy work environment

Job summary

Pulse is a fast-growing B2B music marketing agency. We’re looking for an experienced Account Manager to lead client relationships, oversee internal execution, and serve as a strategic partner to record labels, distributors, and artist teams.

This role requires ownership, fast-moving execution, and the ability to operate at a high level with a proactive approach to client needs. You’ll report to senior leadership and collaborate across a multidisciplinary team.

Qualifications

• 5+ years in account management, marketing, or client services.
• Proven ability to communicate with executive-level stakeholders.
• Strong organizational skills and attention to detail.
• Ability to interpret campaign data and communicate insights.
• Experience with Canva or CapCut for content creation.
• Comfortable in a fast-paced environment with shifting priorities.
• Willingness to respond to time-sensitive client needs outside hours.
• Ownership mindset and accountability.

Responsibilities

• Manage daily communications with clients at the label, distributor, and management level.
• Lead a small internal team to execute digital campaigns on time and within budget.
• Analyze marketing data and distill insights into actionable client-facing reports.
• Manage inbound leads and nurture long-term relationships with decision-makers.
• Create decks and reports using Canva.
• Do light creative work in CapCut, Canva, or similar tools.
• Oversee Meta (Instagram/Facebook) ad campaigns or learn quickly.
• Maintain exceptional organizational habits and follow-through.

Skills

Account management

Client communication

Data interpretation

Canva

CapCut

Organizational skills

Ownership

Tools

Canva

CapCut

Slack

ClickUp

Google Workspace

Job description

Pulse is a fast-growing B2B music marketing agency that specializes in taking songs from 0 to 1. We work with businesses (record labels, distributors, etc.) to break tracks through performance-based digital campaigns.

If you’re looking to build a meaningful career in a high-growth, fast-moving, and creatively driven environment, this is an opportunity to work closely with the teams behind some of today's biggest songs.

The Role

We’re looking for an experienced, detail-oriented Account Manager to lead client relationships, oversee internal execution, and serve as a strategic partner to record labels, distributors, and artist teams.

This isn’t a typical 9-to-5 agency role. We’re looking for someone who can take ownership, move quickly, and operate at a high level.

You will be responsible for:

• Managing daily communications with clients at the label, distributor, and management level
• Leading a small internal team to execute digital campaigns on time and within budget
• Analyzing marketing data and distilling insights into actionable, client-friendly reporting
• Managing inbound leads and nurturing long-term relationships with decision-makers
• Creating decks and reports using tools like Canva
• Doing light creative work in CapCut, Canva, or similar tools
• Overseeing Meta (Instagram/Facebook) ad campaigns, or demonstrating the ability to learn quickly
• Maintaining exceptional organizational habits and follow-through

What we’re looking for:

• 5+ years of experience in account management, marketing, or client services
• Proven ability to communicate professionally with executive-level stakeholders
• Strong organizational skills and attention to detail
• Ability to interpret campaign data and communicate insights clearly
• Experience with creative tools like Canva or CapCut
• Comfortable working in a fast-paced environment with evolving priorities
• Willingness to occasionally respond to time-sensitive client needs outside standard business hours
• A high level of ownership and accountability

Preferred but not required:

• Experience working with music clients, labels, or distributors
• Familiarity with performance marketing or digital ad platforms (especially Meta)
• Experience with Slack, ClickUp, and Google Workspace

What we offer:

• The opportunity to work in one of the most dynamic and influential industries - music
• Direct collaboration with leading players in the music business
• A fast-growing company with real potential for career growth
• A high-trust, high-autonomy work environment
• A team that values professionalism, creativity, and results