Account Manager

Group SJR; Toronto; Hybrid; CAD 45,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment

Wellness Reimbursement

Employee Assistance Program

Competitive salary and time off

Job summary

Group SJR in Toronto is seeking an Account Manager to oversee client programs, liaise with clients and internal teams, and drive campaigns from concept through execution. You’ll coordinate timelines, budgets and deliverables across multiple accounts while maintaining outstanding client service.

The ideal candidate has 3–5 years in a PR agency, strong media and influencer relations experience, and excellent written and verbal communication.

Qualifications

• 3–5 years of experience in a public relations agency.
• Proven experience executing comprehensive PR and influencer campaigns, including media and influencer relations.

Responsibilities

• Lead day-to-day client communication and account administration.
• Manage project timelines, deliverables, budgets and scopes of work.
• Collaborate with in-house strategy, editorial and design teams; ensure on-time, on-budget delivery.

Skills

Public relations

Media relations

Influencer programs

Communication

Tools

Monday.com

Microsoft Teams

Microsoft Office

Job description

Who We Are

Group SJR, a WPP company, is the original full-service content consultancy. Today’s leading organizations are grounded in unique skills, knowledge, and perspective but success depends on their ability to tell the world. At SJR we help them do exactly that; by discovering, developing and distributing their inimitable narrative. Anchored in the brand, the narrative provides the through-line that enables us to detail strategy and elevate communications programs.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Who Are We

SJR is an award-winning communications consultancy, working with some of the world’s best and biggest brands. We believe in the power of transformative content, brought to life by our team of uncommon talents. We combine journalistic rigor, strategic communications sensibilities and creative intelligence to sharpen the conversation, decode complexity, build trust, and make good ideas explode. We hire passionate innovators to join us on our mission to create best-in-class brand storytelling.

Who We Are Looking For

We are currently seeking an Account Manager to join our growing Toronto-based team. In this critical role, you will work on various accounts and champion an outstanding client experience by delivering programs that consistently meet and exceed client expectations - on time and within budget. In making it all happen, you will liaise with clients, in-house teams, and external suppliers to maintain an organized workflow from idea through to execution, and measurement. The ideal candidate thrives on delivering creative solutions and is committed to going above and beyond to uphold the highest standards that define working at SJR.

What You’ll Do

Client & Account Management

• Lead day-to-day client communication and account administration
• Manage and communicate project timelines, deliverables, budgets and scopes of work
• Assist in identifying organic growth opportunities aligned with client and agency strategy

PR, Media & Influencer Execution

• Execute end-to-end influencer programs, including media and influencer sourcing, outreach, pitching, contracting, briefing, content review, approvals and performance tracking
• Develop program materials (e.g., press release, key messages, event signage, etc.)
• Liaise with vendors and partners to support events, activations, and campaign execution
• Prepare plans, status updates, and wrap reports, including results and insights

Strategy & Planning

• Remain current on your clients’ business, industry, audience, and competitive landscape
• Support strategy development and client presentations (ideas, programs, budgets, etc.)
• Translate ideas into clear, concise briefs for editorial, creative, and production teams

Project Management & Collaboration

• Own day-to-day project management, including timelines, status updates, and budgets
• Demonstrate strong problem-solving skills when addressing client requests
• Help guide and coach junior staff, supporting their growth and development
• Collaborate with in-house strategy, editorial, and design teams

What You’ll Bring

• 3–5 years of experience in a public relations agency
• Proven experience executing comprehensive PR and influencer campaigns, including strong media and influencer relations (outreach, pitching, materials development).
• Exceptional organizational, time management, and project coordination skills, with a track record of delivering high-quality work on tight deadlines.
• Excellent written and verbal communication skills, capable of producing error-free, grammatically correct materials efficiently.
• Proficiency with collaborative tools and project management platforms (e.g., Monday.com, Microsoft Teams) and advanced use of Microsoft Office.
• A collaborative spirit, high standards, and a strong commitment to teamwork and client success.
• Strong problem-solving skills and a proactive approach to challenges.

What We Offer

• Hybrid work environment
• SJR office is located in the WPP Toronto Campus at the Toronto's Waterfront Innovation Centre with state-of-the-art amenities
• Competitive salary and time off policies
• Flexible benefits package, Employee Assistance Program and Wellness Reimbursement
• A team of intellectually curious, empathetic, and collaborative people

SJR is dedicated to employment equity and welcomes diversity in the workplace. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.

$45,000 - $95,000 CAD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (SJR) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.