Account Manager

twentysix; Toronto; On-site; CAD 45,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive salary and time off

Flexible benefits package

Wellness Reimbursement

Job summary

SJR, a Toronto-based award-winning communications consultancy, seeks an Account Manager to oversee client programs from idea to execution. You will liaise with clients, in-house teams and external partners, ensuring on-time, on-budget delivery and impactful results.

Join a growing team that champions creative storytelling, collaborative problem-solving, and top-tier client experiences. The role offers a hybrid work model and opportunities to lead cross-functional initiatives in a fast-paced

Qualifications

• 3–5 years of experience in a public relations agency.
• Proven experience executing comprehensive PR and influencer campaigns.
• Excellent organizational, time management, and project coordination skills.
• Excellent written and verbal communication skills.
• Proficiency with collaborative tools and project management platforms.
• A collaborative spirit and strong commitment to teamwork and client success.
• Strong problem-solving skills and a proactive approach to challenges.

Responsibilities

• Lead day-to-day client communication and account administration.
• Manage and communicate project timelines, deliverables, budgets and scopes of work.
• Assist in identifying organic growth opportunities aligned with client and agency strategy.
• Execute end-to-end influencer programs, including media and influencer sourcing, outreach and reporting.
• Develop program materials and liaise with vendors to support events and campaigns.
• Support strategy development and client presentations with clear briefs for teams.

Skills

Client communication

Project management

Writing & editing

Team collaboration

Problem-solving

Tools

Monday.com

Microsoft Teams

Microsoft Office

Job description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Who Are We

SJR is an award-winning communications consultancy, working with some of the world’s best and biggest brands. We believe in the power of transformative content, brought to life by our team of uncommon talents. We combine journalistic rigor, strategic communications sensibilities and creative intelligence to sharpen the conversation, decode complexity, build trust, and make good ideas explode.

We hire passionate innovators to join us on our mission to create best-in-class brand storytelling.

Who We Are Looking For

We are currently seeking an Account Manager to join our growing Toronto-based team. In this critical role, you will work on various accounts and champion an outstanding client experience by delivering programs that consistently meet and exceed client expectations - on time and within budget. In making it all happen, you will liaise with clients, in-house teams, and external suppliers to maintain an organized workflow from idea through to execution, and measurement. The ideal candidate thrives on delivering creative solutions and is committed to going above and beyond to uphold the highest standards that define working at SJR.

What You’ll Do

Client & Account Management

• Lead day-to-day client communication and account administration
• Manage and communicate project timelines, deliverables, budgets and scopes of work
• Assist in identifying organic growth opportunities aligned with client and agency strategy

PR, Media & Influencer Execution

• Execute end-to-end influencer programs, including media and influencer sourcing, outreach, pitching, contracting, briefing, content review, approvals and performance tracking
• Develop program materials (e.g., press release, key messages, event signage, etc.)
• Liaise with vendors and partners to support events, activations, and campaign execution
• Prepare plans, status updates, and wrap reports, including results and insights

Strategy & Planning

• Remain current on your clients’ business, industry, audience, and competitive landscape
• Support strategy development and client presentations (ideas, programs, budgets, etc.)
• Translate ideas into clear, concise briefs for editorial, creative, and production teams

Project Management & Collaboration

• Own day-to-day project management, including timelines, status updates, and budgets
• Demonstrate strong problem-solving skills when addressing client requests
• Help guide and coach junior staff, supporting their growth and development
• Collaborate with in‑house strategy, editorial, and design teams

What You’ll Bring

• 3–5 years of experience in a public relations agency
• Proven experience executing comprehensive PR and influencer campaigns, including strong media and influencer relations (outreach, pitching, materials development).
• Exceptional organizational, time management, and project coordination skills, with a track record of delivering high-quality work on tight deadlines.
• Excellent written and verbal communication skills, capable of producing error-free, grammatically correct materials efficiently.
• Proficiency with collaborative tools and project management platforms (e.g., Monday.com, Microsoft Teams) and advanced use of Microsoft Office.
• A collaborative spirit, high standards, and a strong commitment to teamwork and client success.
• Strong problem-solving skills and a proactive approach to challenges.

What We Offer

• Hybrid work environment
• SJR office is located in the WPP Toronto Campus at the Toronto's Waterfront Innovation Centre with state‑of‑the‑art amenities
• Competitive salary and time off policies
• Flexible benefits package, Employee Assistance Program and Wellness Reimbursement
• A team of intellectually curious, empathetic, and collaborative people

SJR is dedicated to employment equity and welcomes diversity in the workplace. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.

The base salary for this position at the time of this posting may range between the values at the bottom of this posting. Individual compensation varies based on job‑related factors, including location, business needs, level of responsibility, experience, and qualifications.

-$45,000—$95,000 CADWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information,please visit www.vml.com, andfollowalong on Instagram,LinkedIn, and X.