Account Manager

CSS White Cap Supply Canada Inc; Surrey; Sur place; CAD 60 000 - 90 000; Plein temps

Résumé du poste

White Cap is seeking a field sales professional to grow sales in assigned accounts in Canada. You will prospect for new business, increase cross-sell opportunities, and deliver a seamless customer experience using White Cap tools.

A company vehicle or personal vehicle is required, with travel exceeding 20% of the work week. The role emphasizes building relationships with key decision-makers, forecasting opportunities, and coordinating with Credit and A/R to resolve issues.

Qualifications

• BS/BA in a related discipline required.
• Typically 2–5 years of related field experience; MS/MA with 2–4 years also acceptable.
• Certification is required in some areas.

Responsabilités

• Grow sales in assigned customer base and achieve growth targets.
• Prospect for new accounts and increase core and cross-sell opportunities within existing customers.
• Relay customer success and deliver seamless experience using White Cap tools and resources.
• Operate company or personal vehicle; travel more than 20% of the work week as required.
• Forecast, prospect, and bid for new business; manage relationships with key decision-makers.
• Support cross-functional teams to resolve customer issues and submit sales reports.

Connaissances

Sales experience

Telesales

Customer relationships

Formation

BS/BA in related field

Description du poste

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities and Key Accountabilities

Conducts business out in the field via face-to-face interactions with both potential and existing customers. Increases customer value through cross-selling. Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives. Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities. Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization. Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues. Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers. Maintains and submits all required sales administration reports. Regularly attends company meetings.

Nature and Scope

Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts. Prior experience in telesales and possession of proven phone sales skills. Knowledge in company product line. If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

Minimum Pay $0.00

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com.