Account Manager

CSS White Cap Supply Canada Inc; Edmonton; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Car allowance

Job summary

White Cap is seeking a results-driven sales professional to grow profits in our assigned customer base. You’ll prospect new accounts and expand core and cross-sell opportunities while delivering a seamless customer experience using White Cap tools.

This field-based role requires operating a company or personal vehicle more than 20% of the work week and may involve an MVR check. Travel is limited. A BS/BA is typical with 2–5 years of related experience; Miller Heiman knowledge is preferred.

Qualifications

• 2–5 years of experience in a related field or MS/MA with 2–4 years of experience.
• Knowledge of Miller Heiman’s Strategic Selling and Large Account Management processes.
• Prior experience in telesales and possession of proven phone sales skills.
• Knowledge of company product line.

Responsibilities

• Prospect for new accounts and grow sales in the assigned customer base.
• Cross-sell opportunities within existing customers.
• Collaborate with sales and Shared Service teams to drive growth initiatives.
• Forecasts, prospects, and bids for new business across customers and markets.
• Develops and sustains relationships with key decision-makers and influencers.
• Coordinate with customers, vendors, Credit, and A/R to resolve service issues quickly.
• Maintain current product knowledge and apply it while servicing customers.
• Submit all required sales administration reports and attend company meetings.

Skills

Telesales experience

Phone sales skills

Education

BS/BA in related discipline

MS/MA in related field

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities and Key Accountabilities

• Conducts business out in the field via face-to-face interactions with both potential and existing customers.
• Increases customer value through cross-selling.
• Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
• Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.
• Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.
• Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
• Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
• Maintains and submits all required sales administration reports.
• Regularly attends company meetings.

Nature and Scope

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues.
• Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
• May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typical requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas. Preferred Qualifications Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts. Prior experience in telesales and possession of proven phone sales skills. Knowledge in company product line.

Base Salary + Commission + Car Allowance

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you. We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com.