Account Manager

CSS White Cap Supply Canada Inc; Calgary; Presencial; CAD 60.000 - 90.000; Jornada completa

Descripción de la vacante

White Cap Supply Canada Inc is seeking a dynamic sales professional to grow sales within assigned customer bases and procure new business opportunities in Canada. The role requires in-field customer engagement, cross-selling, and collaboration across the sales organization and support teams.

It includes managing bids, building relationships with decision-makers, and ensuring timely reports and meetings. The position emphasizes driving customer success, leveraging White Cap tools and resources,

Formación

• BS/BA in related discipline required or equivalent.
• Generally 2–5 years of experience in a related field; MS/MA with 2–4 years also acceptable.
• Certification is required in some areas.

Responsabilidades

• Conducts business in the field through face-to-face interactions with potential and existing customers.
• Increases customer value through cross-selling.
• Collaborates with sales team and Shared Service support to drive growth.
• Forecasts, prospects, and bids for new business and service opportunities.
• Develops and sustains relationships with key decision-makers and influencers at all levels.
• Partners with customers, vendors, Credit, and A/R to resolve service issues quickly.
• Maintains product knowledge and applies it to customer servicing.
• Completes required sales administration reports and attends company meetings.

Conocimientos

Strategic selling

Large account management

Phone sales

CRM software knowledge

Educación

BS/BA in related discipline

Descripción del empleo

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities and Key Accountabilities

• Conducts business out in the field via face-to-face interactions with both potential and existing customers.
• Increases customer value through cross-selling.
• Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
• Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.
• Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.
• Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
• Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
• Maintains and submits all required sales administration reports.
• Regularly attends company meetings.

Nature and Scope

Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

• Knowledge of Strategic Selling and Large Account Management Process concepts.
• Prior experience in telesales and possession of proven phone sales skills and or B2B CRM Software Knowledge in company product line.

Base Salary + Commissions + Car Allowance

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you. We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com.