Account Manager

Nventive; Montreal; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid/remote work options

Annual sports subscription allowance $

Group insurance from day one

Udemy access for training

Mac/PC laptop provided

Team events and culture

English/French classes

Job summary

Nventive is seeking an Account Manager for our Montreal or Quebec City campuses. You will act as the client representative across internal teams, guiding project vision and strategic design decisions to meet business objectives.

Responsibilities include defining product scope with clients, building roadmaps, managing risks, facilitating backlog epics, and ensuring budget and schedule adherence in collaboration with the Scrum Master and PCO.

Qualifications

• 5 years relevant experience.
• Bachelor's degree in Business Administration or other relevant background or equivalent experience.
• Good organizational skills and thoroughness.
• Good judgment.
• Customer service oriented.
• Autonomous and proactive.
• Ease in dealing with change.
• Bilingualism in French and English (written and oral).

Responsibilities

• Accompany and advise the client to maximize their investment
• Advise the client to help them achieve their business objectives
• Define the product and scope with the client
• Build the roadmap with the client
• Define priorities in terms of features to be developed
• Identify and manage risks
• Create and communicate changes to the epics in the backlog
• Act as a bridge between the client and the team
• Collaborate with the strategy department, software architects, business analysts, UX/UI, etc.
• Communicate with the client and management to ensure visibility on the project (progress, budget)
• In collaboration with the Scrum Master and the PCO, ensure that the budget and production schedule are respected
• Prepare project invoicing with the PCO
• Put in place the necessary means to ensure customer satisfaction
• Maintain the client portfolio, be on the lookout and raise common business opportunities
• Participate in the preparation and drafting of contracts
• Follow up on unresolved assignment requests and provisional assignments

Skills

5 years experience

Organizational skills

Autonomous

Proactive

Bilingual French/English

Education

Bachelor's degree in Business Administration (or equivalent)

Job description

nventive is currently seeking to fill a position of Account Manager at our Montreal or Quebec City campuses.

As an Account Manager, you will be the keeper of the project vision, the client representative for our internal teams, and the reference for both the development team and the client in terms of strategic directions and digital design best practices. You will work across departments to create innovative products that meet the client's business objectives.

You will need to be aware of best practices in various fields (marketing, social media, UX, UI, SEO, etc.), and understand the different facets of a technology project.

YOUR RESPONSIBILITIES

• Accompany and advise the client to maximize their investment
• Advise the client to help them achieve their business objectives
• Define the product and scope with the client
• Build the roadmap with the client
• Define priorities in terms of features to be developed
• Identify and manage risks
• Create and communicate changes to the epics in the backlog
• Act as a bridge between the client and the team
• Collaborate with the strategy department, software architects, business analysts, UX/UI, etc.
• Communicate with the client and management to ensure visibility on the project (progress, budget)
• In collaboration with the Scrum Master and the PCO, ensure that the budget and production schedule are respected
• Prepare project invoicing with the PCO
• Put in place the necessary means to ensure customer satisfaction
• Maintain the client portfolio, be on the lookout and raise common business opportunities
• Participate in the preparation and drafting of contracts
• Follow up on unresolved assignment requests and provisional assignments

WHAT YOU NEED

• 5 years' experience of relevant experience
• Bachelor's degree in Business Administration or other relevant background or equivalent experience.
• Good organizational skills and thoroughness
• Good judgment
• Customer service oriented
• Autonomous and proactive
• Ease in dealing with change
• Logical mind
• Bilingualism in French and English (written and oral)

BONUS POINTS IF YOU HAVE

• Knowledge and experience in managing web and mobile application development projects
• Technical knowledge related to our industry

WHAT WE OFFER

• A truly flexible schedule and the possibility of taking every Friday afternoon off.
• A hybrid mode or 100% work from home, depending on your preference.
• An allowance of $500 per year for sports equipment and/or subscriptions.
• Group insurance from day one (dental, medication, telemedicine, invalidity, etc.).
• Training & coaching in accordance with your career plan.
• Unlimited access to Udemy and all its training content.
• A Mac or PC laptop, depending on your preference.
• A strong company culture and atmosphere with varied social and sports activities.
• Free English and French classes if you want to improve your level.