Account Manager

ABB; Milton; On-site; CAD 120,000 - 180,000; Full time

Job summary

ABB Canada is seeking a senior sales professional to manage a defined portfolio of customer accounts within Motion High Power. You will own account plans, drive revenue growth, and coordinate cross-functional teams to deliver value-added solutions in line with ABB strategy.

The role emphasizes maintaining strong customer relationships, forecasting accurately, and meeting an annual sales target while traveling about 20–30% across Canada.

Qualifications

• Minimum 10 years of experience in industrial sales or account management.
• Proven ability to develop long-term customer relationships and drive account growth.
• Ability to travel (approximately 20% to 30% of time) across Canada.

Responsibilities

• Own and manage a defined portfolio of assigned customer accounts with accountability for achieving annual sales targets.
• Develop, implement and execute account plans aligned with customer needs and ABB strategy.
• Drive order intake, revenue growth and profitability across the assigned account portfolio.
• Coordinate cross-functional teams to deliver competitive, customer-focused solutions.

Skills

Account management

Sales strategy

Customer relationship management

Forecasting

Education

Bachelor or college degree in engineering, business administration, marketing, sales, or a related field

Tools

Salesforce

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Sales Manager

Responsible for managing and developing a defined portfolio of assigned customer accounts for drives and motors within Motion High Power in Canada.

The role focuses on driving sustainable growth, profitability and customer satisfaction through the execution of account strategies and structured sales planning.

Owns the customer relationship, defines and implements account plans, identifies growth opportunities within existing accounts, and coordinates internal stakeholders to deliver value-added solutions.

Accountable for delivering an annual sales target, aligned with the division’s growth and profitability objectives.

Main Accountabilities

Account Management and Growth

• Own and manage a defined portfolio of assigned customer accounts with accountability for achieving annual sales targets.
• Develop, implement and execute account plans aligned with customer needs, business priorities and ABB strategy.
• Drive order intake, revenue growth and profitability across the assigned account portfolio.
• Build and maintain strong, long-term relationships with key customer stakeholders to ensure high customer satisfaction and loyalty.

Opportunity & Pipeline Management

• Identify, qualify and develop sales opportunities within assigned customer accounts.
• Manage the sales pipeline with a structured and disciplined approach, ensuring accuracy and visibility.
• Support preparation and negotiation of technical and commercial offers in line with customer requirements, business line strategy and local division guidelines.
• Ensure accurate forecasting and timely reporting using ABB sales tools and CRM systems (Salesforce).

Internal Coordination

• Act as the primary point of contact between customers and internal ABB stakeholders (tendering, factories, product management, service).
• Coordinate cross-functional teams to ensure competitive, compliant and customer-focused solutions.
• Ensure alignment of internal resources to deliver on customer commitments and account objectives.

Market Analysis

• Understand customer applications, installed base and market environment related to drives and motors.
• Monitor competitor activity within assigned accounts and provide input on competitive positioning.
• Identify risks and opportunities and translate insights into actionable account actions.

Pricing, Risk & Commercial Review

• Support pricing strategies for assigned accounts in line with market conditions and profitability targets.
• Contribute to risk review and contract review processes in accordance with ABB policies.
• Ensure compliance with ABB commercial, integrity and governance requirements.

Continuous Improvement

• Analyze won and lost opportunities to identify lessons learned and improvement actions.
• Continuously improve account planning, sales effectiveness and execution discipline.
• Actively share customer feedback and market insights with internal stakeholders.

Your background

• Minimum 10 years of experience in industrial sales or account management.
• Demonstrated success in managing customer portfolios and achieving sales targets.
• Proven ability to develop long-term customer relationships and drive account growth.
• Bachelor or college degree in engineering, business administration, marketing, sales, or a related field.
• Additional certifications in sales or strategic account management are an asset.
• Ability to travel (approximately 20% to 30% of time, mainly in Canada).

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women
• Indigenous Peoples
• Members of visible minorities
• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.