Account Manager

Performance 2020 Inc.; Drumheller; On-site; CAD 65,000 - 90,000; Full time

Job summary

Performance 2020 Inc. is seeking an Oil and Gas Chemical Account Representative for an on-site role in Drumheller, Hanna or Three Hills, Alberta.

You will manage day-to-day customer accounts in the oil and gas sector, focusing on increasing site performance with our chemical products and services. The ideal candidate has a minimum of 5 years oil and gas operations experience and a good understanding of production chemicals, with strong client relationship skills and a willingness to travel in

Qualifications

• Proven customer service abilities with a focus on responsiveness, problem-solving and professional client interaction.
• Effective communication skills, both verbal and written.
• The ability to explain technical concepts clearly to diverse audiences is essential.
• Sales aptitude, including proposal support and revenue growth contribution.
• Minimum 5 years oil and gas operations experience. A good understanding of oil and gas production chemicals is preferred.
• Strong organizational skills and attention to detail, with the ability to manage priorities in a field-based environment.
• Comfort working on-site at field locations.
• Compliance with all Company and client safety requirements.
• Proficiency with basic office and reporting tools (e.g., email, spreadsheets, exel or similar systems).
• Clean Valid driver’s license and ability to travel throughout Southern Alberta area as needed.
• Candidate must be willing to work weekends when required to provide client support and service.

Responsibilities

• Build and maintain client relationships.
• Respond to customer inquiries to ensure timely resolution of service or product issues.
• Support sales activities by identifying customer needs, presenting chemical solutions, preparing basic quotes, and assisting with order follow-up.
• Seek and identify new growth opportunities.
• Coordination of tasks and activities with operations and technical teams
• Monitor on-site product usage.
• Maintaining accurate records
• Visiting customer sites as required.
• Daily customer service reports
• Month end customer reports
• Delivery of chemical to customer locations as required
• Daily (PJHA) Pre Job Hazard Assessments

Skills

Customer service

Communication skills

Sales aptitude

Problem solving

Attention to detail

Organizational skills

On-site work readiness

Driver's license

Tools

Excel

Job description

Performance 2020 is an oil and gas production chemical company with headquarters in Red Deer, Alberta, Canada. Our company focus is to provide high end customer service to improve oil and gas treating performance, efficiency, and cost effectiveness. Performance 2020 partners closely with our clients to implement practical chemical solutions that support growth and long-term success. The company values collaboration, professionalism, and a commitment to service quality.

Role Description: Oil and Gas Chemical Account Representative

As a team member, the Oil and Gas Chemical Account Representative will have the opportunity to work directly with industry stakeholders and contribute to measurable, real-world impact.

This is a full time, on-site role, based in Drumheller, Hanna or Three Hills, Alberta.

The Oil & Gas Chemical Account Representative will manage day-to-day customer accounts in the oil and gas sector, with a focus on increasing site performance with our chemical products and services.

Key tasks include:

• -build and maintain client relationships.
• -respond to customer inquiries to ensure timely resolution of service or product issues.
• -support sales activities by identifying customer needs, presenting chemical solutions, preparing basic quotes, and assisting with order follow-up.
• -seek and identify new growth opportunities.

Daily responsibilities also include:

• -Coordination of tasks and activities with operations and technical teams
• -Monitor on-site product usage.
• -Maintaining accurate records
• -Visiting customer sites as required.
• -Daily customer service reports
• -Month end customer reports
• -Delivery of chemical to customer locations as required
• -Daily (PJHA) Pre Job Hazard Assessments

Qualifications

This includes maintaining client relationships, managing multiple accounts, and ensuring customer satisfaction.

• Proven customer service abilities with a focus on responsiveness, problem-solving and professional client interaction and above all a Positive Attitude.

• Effective communication skills, both verbal and written.

The ability to explain technical concepts clearly to diverse audiences is essential.

• Sales aptitude, including proposal support and revenue growth contribution.

• Minimum 5 years oil and gas operations experience. A good understanding of oil and gas production chemicals is preferred.

• Strong organizational skills and attention to detail, with the ability to manage priorities in a field-based environment.
• Comfort working on-site at field locations.
• Compliance with all Company and client safety requirements.
• Proficiency with basic office and reporting tools (e.g., email, spreadsheets, exel or similar systems).
• Clean Valid driver’s license and ability to travel throughout Southern Alberta area as needed.
• Candidate must be willing to work weekends when required to provide client support and service.

Compensation:

Performance 2020 Inc. offers competitive wages and compensation based on the above-mentioned qualifications with an emphasis on experience and knowledge of the production chemical industry.