Account Growth Specialist – Inside Sales

John Brooks Company; Mississauga; On-site; CAD 57,000 - 72,000; Full time

Benefits offered by this job

Base salary

Vacation

Paid personal days

Benefits package

RRSP with employer matching

Wellness subsidy

Job summary

John Brooks Company, a Canada-wide fluid-handling solutions provider, seeks an Inside Sales Representative to manage and grow a portfolio of smaller customer accounts. You will build strong relationships, drive revenue through proactive outreach, and recommend solutions that meet customer needs, while executing promotional initiatives and meeting sales targets.

The role requires a college diploma and 2–4 years in inside sales or related roles, with CRM proficiency and data-driven prospecting.

Qualifications

• College diploma in Business, Marketing, Sales, Communications, or a related field.
• 2-4 years of recent, relevant experience in inside sales, telesales, account management, customer service, or a related sales role.
• Working knowledge of sales processes, account management, customer relationship management, and prospecting techniques.
• Proficiency with CRM systems, Sales Engagement tools, and Microsoft Office applications.
• Strong analytical, organizational, and communication skills.
• Ability to interpret sales data and identify customer growth opportunities.
• Demonstrated alignment with John Brooks' values: People First, Customer Focus, and Pursuit of Excellence.
• Ability to identify customer needs, present value-driven solutions, overcome objections, and convert opportunities into sales.
• Strong customer relationship management skills, with the ability to manage a high-volume portfolio of accounts and identify opportunities to increase revenue, expand product adoption, and strengthen customer loyalty.
• Excellent communication skills, with the ability to communicate clearly, professionally, and persuasively through a variety of methods.
• Ability to proactively identify and pursue new sales opportunities within existing and prospective accounts.
• Strong organizational and time management skills, with the ability to prioritize competing demands and maintain consistent follow-up across a large customer portfolio.
• Demonstrated ownership of sales targets, performance metrics, and business objectives, with a focus on continuous improvement.
• Ability to remain flexible and effective in a fast-paced, target-driven environment, adapting to changing customer needs, priorities, and business demands.

Responsibilities

• Manage, retain, and grow an assigned portfolio of customer accounts.
• Build and maintain strong customer relationships to support satisfaction, retention, and long-term growth.
• Serve as primary contact for assigned customers, responding to inquiries and opportunities.
• Conduct regular customer outreach to maintain engagement and loyalty.
• Outbound sales calls to generate opportunities and drive revenue growth.
• Identify, qualify, and convert opportunities into sales.
• Recommend products, services, and solutions based on customer needs.
• Execute promotional campaigns and sales initiatives to increase sales.

Skills

CRM proficiency

Prospecting

Communication skills

Sales capabilities

Account management

Data analysis

Education

College diploma in Business, Marketing, Sales, Communications, or a related field

Tools

CRM systems

Sales Engagement tools

Microsoft Office

Job description

John Brooks Company, a Canada-wide fluid-handling solutions provider, seeks an Inside Sales Representative to manage and grow a portfolio of smaller customer accounts. You will build strong relationships, drive revenue through proactive outreach, and recommend solutions that meet customer needs, while executing promotional initiatives and meeting sales targets.

The role requires a college diploma and 2–4 years in inside sales or related roles, with CRM proficiency and data-driven prospecting.