Account Executive - Service

Convergint Technologies; Moncton; On-site; CAD 70,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Service Account Executive in Atlantic Canada! This full-time role is perfect for a passionate sales professional eager to drive service sales and build strong client relationships. You'll engage in strategic selling, promote maintenance agreements, and collaborate with dedicated teams to deliver exceptional service solutions. With a commitment to diversity and inclusion, this organization fosters a supportive environment that empowers you to excel. If you're ready to grow your career and make a difference, this is the opportunity for you!

Benefits

Company Holidays and Paid Time Off

Employer contribution to RRSP

Work environment committed to safety

Colleague Assistance Program

Competitive salary and compensation plan

Vehicle reimbursement plan

Corporate Social Responsibility Day

Qualifications

• 5+ years of experience in account development, sales, or related fields.
• Strong knowledge of IT networking principles and Microsoft Office.

Responsibilities

• Generate new service business focusing on retrofit projects and contracts.
• Build and maintain client relationships to increase market share.

Skills

Advanced sales skills

Communication skills

Teamwork skills

Initiative

Adaptability

Influencing skills

Presentation skills

Strategic selling

Microsoft Office

IT networking principles

Education

High School diploma or equivalent

Certifications in HVAC, Electronic Security, Fire Life Safety, and/or Audio-Visual

Job description

Salary Range: $70,000.00 To $80,000.00 Annually

Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Service Account Executive based out of either Halifax NS or Moncton NB, to join our amazing culture in Atlantic Canada. In this role, you will generate new service business with a focus on service retrofit projects and service contract opportunities.

The role involves prospecting and building new client relationships within a specific geographic area, while aligning with Convergint's identified priorities. In addition, the position is responsible for developing and expanding existing and assigned key account relationships with the aim of increasing market share and driving service sales opportunities.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional service sales executive.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global service-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• With a focus on new customers, seek out opportunities to sell Convergint’s service capabilities in terms of maintenance agreements, upgrades, and small projects across Convergint’s business lines in Atlantic Canada - security and communications.
• Mine the existing portfolio of customers that do not currently have a maintenance agreement with Convergint, and lead or partner with the existing sales team to sell the value of maintenance to these clients.
• Work closely with, and partner with the solutions sales’ teams and the CTC operations team to identify and sell service upgrade, retrofit, and enhancement projects.
• Identifies, qualifies, and targets potential future customer opportunities within assigned geography.
• Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction.
• Works with Convergint’s vertical business development teams and Convergint’s global and enterprise account team to implement sales marketing strategies.
• Focuses on building relationships with key decision makers, owners, building managers, operators, and Convergint’s vendor partners to develop new business.
• Actively participates in the promotion of Convergint through networking events, trade shows, professional affiliations, and industry associations.
• Translates a wide variety of customer needs/requirements into detailed, customized solutions and service plans.
• Develops through collaboration with estimating and operations teams to prepare detailed cost estimates for suggested solutions and services.
• Pro-actively negotiates favorable T&C’s with clients on payment terms that maximize Convergint’s cash flow.
• Reviews scope of work, terms, and conditions in customer contracts including cost control, delivery fulfillment, and quality of service.
• Documents and communicates clear project and service requirements to the execution team and the wider organization as required.
• Identifies potential risks and develops/implements strategies to minimize impact and control deviations from estimated costs and deadlines.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

• Advanced sales skills and ability to uncover effective customer solutions.
• Solid communication and teamwork skills.
• Shows initiative – engages in proactive behavior and looks for opportunities.
• Very adaptable – responds effectively to changes in situation or information.
• Ability to influence others and build consensus.
• Excellent verbal, written, and presentation skills.
• Good, demonstrated ability in strategic selling and large account management.
• Strong knowledge of Microsoft Office products.
• Solid knowledge and understanding of IT networking principles.

Requirements

• High School diploma or equivalent.
• Certifications in HVAC, Electronic Security, Fire Life Safety, and/or Audio-Visual preferred.
• Minimum of five years of previous account development, sales, or related experience required.
• Five years of experience in service sales.
• Experience in value-based selling intangible assets is required.
• Experience in the Building Automation, Security, Fire Life Safety, and/or Audio-Visual industries preferred.
• Must have valid driver’s license with a clean driving record.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off.
• Employer contribution to RRSP.
• Work environment committed to safety.
• Colleague Assistance Program.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan.
• Corporate Social Responsibility Day.
• And much more…

Pay Structure: 70-80k Base Salary + Commission

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.