Account Executive, Inside Sales

TransUnion; Burlington; Remote; CAD 81,000 - 112,000; Full time

Job summary

TransUnion is seeking an Account Executive, Inside Sales to manage and grow an assigned client portfolio through proactive outbound calls and virtual sales activities, reporting to the Inside Sales Manager.

You will drive account planning, develop opportunities, and work with internal teams to expand the product suite across mortgage, auto, and lending segments. This remote role may require occasional in-person events.

Qualifications

• Bachelor’s degree in business, commerce, finance, marketing, or a related field.
• 5–7 years of sales or account management experience in a credit reporting or related industry.
• Experience in Mortgage, Auto, and Alternative Lending preferred.
• Outbound tele-sales experience; strong knowledge of product lines and TransUnion operations.
• Maintenance of a broad customer relationship; French fluency is an asset.

Responsibilities

• Account planning and tactic implementation to secure new sales relationships and defend existing ones.
• Manage allocated mid-market accounts to grow pipeline and close new business.
• Handle inbound leads and advance them to closed opportunities.
• Meet personal sales targets across the full line of products and solutions.
• Collaborate with the field sales team to refer clients needing more complex management.
• Develop sales function expertise through ongoing training and education.
• Monitor sales effectiveness and suggest process improvements.
• Follow Salesforce.com and internal sales processes; perform duties as required.

Skills

Outbound tele-sales

Account management

Strategic planning

Client relationship management

Mortgage/Auto/Alternative Lending know

French language (asset)

Education

Bachelor's Degree in Business, Commerce, Finance, Marketing, or related field

Tools

Salesforce.com

Job description

TransUnion's Job Applicant Privacy Notice Team Overview

The Inside Sales team manages and grows TransUnion’s client relationships through consultative selling. Account Executives develop a strong understanding of their clients’ businesses, identify opportunities to cross-sell and expand the relationship, and connect customers with TransUnion’s data, analytics, risk, fraud and other solutions. The role combines relationship management, commercial growth, renewals and close partnership with internal solution teams This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Role Overview And Core Responsibilities

The Account Executive, Inside Sales, reports to the Inside Sales Manager and is responsible for managing and growing an assigned portfolio of clients through proactive outbound telephone and virtual sales activities.

Key Responsibilities

• Account planning and tactic implementation in securing new sales relationships and the defending of existing relationships, through the effective day-to-day management of allocated accounts in the Mid-Market Vertical.
• Implement an account segmentation process and appropriate client touch point frequency that ensures constant opportunity development for the sales pipeline and closing of new business, balanced with responding to inbound customer calls/emails to grow existing business.
• Manage inbound leads and proactively build those relationships to advance leads to closed business.
• Establish and maintain account relationships and meet personal sales targets within the full line of products and solutions.
• Ensure the continuous development of sales opportunities across the various stages of the sales cycle through outbound virtual/tele sales to identify sales opportunities.
• Work cooperatively with the field sales team to refer clients (where appropriate) that require more complex account management support based on growth, or as a result of an inbound lead.
• Develop the sales function expertise through on-going personal training and education.
• Monitor own effectiveness of sales and after sales efforts in context of account segmentation planning and strategies, and recommend improvements to process and approach where indicated.
• Comply with relevant sales processes such as Salesforce.com and activity tracking, and internal sales administrative processes where required.
• Perform other duties as required.

Required Knowledge And Experiences

• Bachelor's Degree in Business, Commerce, Finance, Marketing, or a related field.
• 5-7 years of sales or account management experience in a credit reporting or related industry.
• In - depth experience in Mortgage, Auto, and Alternative Lending, preferred.
• Must have demonstrated proficiency in outbound tele-sales; full knowledge of the product line and its applications; a strong knowledge of TU operations; and experience with strategic planning.
• Maintenance of a broad customer relationship, essential.
• Fluency in French, an asset

The expected pay range for this position is $81,000 - $111,500 annually.

The pay information provided for this position reflects a reasonable estimate of the range of expected compensation for this job. At TransUnion, actual compensation is based on careful consideration of many factors such as (but not limited to) an individual’s education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

In addition, variable compensation is based on applicable company guidance and plan documents as well as performance.

This job posting is for an existing vacancy. The opening is the result of a newly created position. Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title: AE II, Account Dev - Direct Sales

View TransUnion's Job Applicant Privacy Notice

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good - and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.