Director, Credit Risk Solutions Consulting

TransUnion; Burlington; On-site; CAD 174,000 - 245,000; Full time

Benefits offered by this job

Accommodation available

Job summary

TransUnion is seeking a Director, Solutions Consulting to evolve the function, develop scalable methodologies, and drive client-centric value with Sales, Product, and Data Science partners. This leadership role focuses on market-facing strategy, capability development, and delivering impact for strategic accounts.

You will guide a high-performing team, engage directly with key clients, and shape a consultative growth approach, balancing execution with strategic vision.

Qualifications

• 10+ years of progressive experience in Consulting, Product Management, Risk Management, Analytics, or Financial Services, incl. leadership of high impact initiatives.
• 5+ years of experience leading cross-functional teams in a matrixed environment.
• Bachelor's degree in sciences, mathematics, statistics, or related field.
• Proficient in building PowerPoint presentations with clear messaging.

Responsibilities

• Define and lead the evolution of the Solutions Consulting function and operating model.
• Partner with Sales, Product, Data Science, and other leaders to drive adoption and client impact.
• Lead direct engagements for key clients and strategic initiatives; build a scalable, consultative approach.

Skills

PowerPoint

Excel

Communication

Leadership

SQL (basic)

Education

Bachelor's degree in sciences or related field

Tools

PowerPoint

Excel

SQL

Job description

TransUnion's Job Applicant Privacy Notice Team Overview

The Director of Credit Risk Solutions Consulting leads a team of Solutions Consultants who partner with Sales and clients to uncover critical business issues and align them with TransUnion's solutions. Serving as a critical component of TransUnion's Trusted Advisor strategy, the team combines deep industry and product expertise with consultative engagement to drive product and solutions adoption, strengthen client relationships, and provide market insights that influence product strategy, innovation, and solution development. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

This role is responsible for defining and leading the evolution of the Solutions Consulting function, including consulting methodologies, engagement models, capability development, and resource deployment. The successful candidate will establish a scalable operating model that maximizes efficiency, supports strategic growth priorities, and strengthens TransUnion's position as a trusted advisor to customers. Working closely with Sales, Product, Data Science, and other business leaders, this role will drive a more integrated and consultative approach to solution adoption while ensuring the organization maintains a compelling, market-leading point of view. The leader will lead by example through direct engagements for key clients and strategic initiatives, while building, coaching and developing a high-performing team and cultivating future leadership talent. This role contributes directly to achieving TransUnion's annual revenue and growth objectives by:

• Identifying market opportunities and partnering with Sales leadership to influence account strategies, client engagement, and pipeline development.
• Establishing compelling customer narratives, business cases, and thought leadership that articulate the value and impact of TransUnion's products and solutions.
• Leading continuous improvement of the Solutions Consulting operating model and cross-functional engagement processes to increase effectiveness, scalability, and efficiency.
• Ensuring the team maintains a deep understanding of market trends, competitive dynamics, and emerging customer needs, translating insights into actionable recommendations.

This role will partner with Product, Marketing, Data Science, and Sales leadership to develop and align thought leadership that supports customer engagement, market positioning, and solution adoption. Representing TransUnion externally through industry events, strategic customer engagements, and market-facing initiatives that reinforce the company's Trusted Advisor brand.

Required Knowledge And Experiences

• 10+ years of progressive experience in Consulting, Product Management, Risk Management, Analytics, or Financial Services, including leadership of complex, high impact initiatives
• 5+ years of experience leading cross-functional teams and influencing stakeholders in a matrixed environment.
• Bachelor's degree in sciences, mathematics, statistics, or related field such as business, finance, economics, or equivalent.
• Understanding of Credit Risk fundamentals and how credit lifecycle strategies are developed/managed e.g., using the right set of internal or credit bureau attributes/scores that help drive revenue and reduce losses.
• Must have a business understanding of respective product(s) P&L e.g. profitability and loss provisions.
• Understanding of credit bureau(s) data is preferred.
• Proficient in building PowerPoint presentations with clear messaging.
• Advanced Excel skills and proficiency in managing formulas and pivot tables.
• Basic SQL and data analysis skills is an asset.
• Excellent communication skills (oral & written) with ability to communicate complex concepts and solutions successfully to all levels of management and technical expertise.
• Must have proven ability to interact and mediate with all levels of organization, from most junior to most senior, from all aspects of business including technical and operational.

The expected pay range for this position is $174,000 - $245,000 annually. The pay information provided for this position reflects a reasonable estimate of the range of expected compensation for this job. At TransUnion, actual compensation is based on careful consideration of many factors such as (but not limited to) an individual's education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. In addition, variable compensation is based on applicable company guidance and plan documents as well as performance. This job posting is for an existing vacancy. The opening is the result of a newly created position. Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion Overview

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development - while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology. TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good - and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

TransUnion's Internal Job Title

Director, Solutions Consulting

View TransUnion's Job Applicant Privacy Notice