Account Executive, Inside Sales

WM; Brampton; Hybrid; CAD 29,000 - 34,000; Full time

Benefits offered by this job

Hybrid work model

Stock purchase plan

Competitive compensation package

Paid vacation, holidays, and personal/

Job summary

WM is seeking an Account Executive for the WMHS division to retain our current customer base while expanding revenue through prospecting and upselling in the Brampton/Halifax region. This hybrid role requires you to perform outbound calls, manage inquiries in Salesforce, and build a strong pipeline of opportunities.

You will recontract existing clients, pursue cross-sell opportunities, and collaborate with cross-functional teams to meet revenue targets in a fast-paced sales environment.

Qualifications

• High School Diploma or equivalency (accredited).
• 2 years of Experience in Sales/Marketing in telephone-based sales or related work experience.
• Bachelor’s degree or equivalent.
• Must have experience with customer relations, support and exhibit leadership abilities.
• Ability to learn company features of all company products and services, at varying levels of account options.
• Knowledge of Microsoft Office products such as Word, Excel and Outlook are required.
• Knowledge of Salesforce.com tool is preferred.
• Knowledge of Canadian regulatory standards related to waste handling, workplace safety, and healthcare (e.g., CCOHS guidelines, provincial environmental regulations, WHMIS) is preferred.
• French speaking (bilingual) would be an asset but not required.

Responsibilities

• Make outbound sales calls to prospective customers to sell WMHS’s services and/or products.
• Provide required service to existing customer base in your designated territory for any and all service requests via email, incoming call queue and web cases via Salesforce.
• Target upgrade and cross-sell opportunities of additional WMHS products/services.
• Recontract existing customers who are nearing end of contract term and attempt to renew with additional services and favorable terms.
• Effectively utilize consultative selling strategies to qualify clients and attain a minimum 100% of assigned revenue and quota goals.
• Build a pipeline of potential future business by actively prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Collaborate within a team environment and work cross-functionally with other teams to contribute to our world-class sales culture.
• Work in a fast-paced, competitive sales environment that recognizes and rewards top performers.
• Strictly adhere to the Rules of Engagement policy, all prospects / calls must be researched, verified and documented in Salesforce.com.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned.

Skills

Sales experience

CRM proficiency

Prospecting

Communication skills

Leadership

Education

Bachelor's degree or equivalent

High School Diploma

Tools

Salesforce.com

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

I. Job Summary

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

The Account Executive (AE) position is a role that is focused on three main objectives: To retain current customer base; expand WMHS value and grow existing customer base; and to engage in active prospecting/hunting to acquire new customers and obtain incremental revenue through sales calls, lead campaigns and prospecting in their designated territories.

Must live in the greater Brampton, ON or Halifax Nova Scotia area as this position is hybrid.

II. Essential Duties And Responsibilities

• Make outbound sales calls to prospective customers to sell WMHS’s services and/or products. Acquire new customers and convert existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals.
• Provide required service to existing customer base in your designated territory for any and all service requests via email, incoming call queue and web cases via Salesforce.
• Target upgrade and cross-sell opportunities of additional WMHS products/services.
• Recontract existing customers who are nearing end of contract term and attempt to renew with additional services and favorable terms.
• Effectively utilize consultative selling strategies to qualify clients and attain a minimum 100% of assigned revenue and quota goals.
• Build a pipeline of potential future business by actively prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls/CRM activities, prospect development activities, quotes sent, close rates, and task management activities (i.e., sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses in CRM tool.
• Collaborate within a team environment and work cross-functionally with other teams to contribute to our world-class sales culture.
• Work in a fast-paced, competitive sales environment that recognizes and rewards top performers.
• Strictly adhere to the Rules of Engagement policy, all prospects / calls must be researched, verified and documented in Salesforce.com. Keeps comprehensive and accurate notes about customer interactions in the system.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned.

IV. Physical Requirements

• Required Qualifications
• High School Diploma or equivalency (accredited)
• 2 years of Experience in Sales/Marketing in telephone-based sales or related work experience
• Preferred Qualifications
• Bachelor’s degree or equivalent
• Must have experience with customer relations, support and exhibit leadership abilities
• Ability to learn company features of all company products and services, at varying levels of account options
• Knowledge of Microsoft Office products such as Word, Excel and Outlook are required
• Knowledge of Salesforce.com tool is preferred
• Knowledge of Canadian regulatory standards related to waste handling, workplace safety, and healthcare (e.g., CCOHS guidelines, provincial environmental regulations, WHMIS) is preferred
• French speaking (bilingual) would be an asset but not required

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

PAY

The expected base pay range for this position across Canada is $21.26 - $24.60. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

Benefits

• At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability.
• In addition, we offer a stock purchase plan, company matching on a 401(k), and more.
• Employees also receive paid vacation, holidays, and personal days.
• Please note that benefits may vary by site.