Account Executive (Healthcare SAAS)

RLDatix; Toronto; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

RLDatix is seeking an Account Executive to join our Sales team in Toronto or remotely. You will independently develop tailored account strategies to address complex client challenges, positioning scalable SaaS solutions that maximize client value and deliver measurable outcomes.

The role involves cultivating relationships with senior healthcare stakeholders and driving net-new account expansion. You will spend time building trusted relationships, understanding client needs to align them with our

Qualifications

• Experience in a customer-facing sales role.
• Familiarity with SaaS sales methodologies.
• Ability to travel within US and Canada.

Responsibilities

• Build and nurture relationships with customers, suppliers, and partners.
• Understand client needs to align with RLDatix platform.
• Collaborate with internal teams to meet client expectations.
• Identify growth opportunities within accounts.
• Document accounts, contacts, opportunities, and activities in Salesforce.

Skills

SaaS sales experience

Customer-facing sales

Salesforce experience

MS Office tools

Territory expansion

Influence at C-suite

Strategic thinking

Communication skills

Travel willingness

Tools

Salesforce

Job description

Account Executive - SaaS

Toronto or Remote

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for an Account Executive to join our Sales team, so that we can drive the expansion of RLDatix solutions within emerging markets and smaller client segments.

The Account Executive will independently develop tailored account strategies that address complex client challenges, positioning scalable solutions that maximize client value and deliver measurable outcomes. Leveraging advanced sector and product intelligence, you'll cultivate strategic relationships with key healthcare stakeholders, influence decision-making at senior levels, and identify new business opportunities through analytical market insights. Operating with minimal supervision, your expertise will enable you to troubleshoot intricate sales issues, deliver persuasive solution recommendations, and accelerate both customer expansion and net-new account acquisition.

How You'll Spend Your Time

• Build and improve relationships with current and new customers, key suppliers, and partners to educate and inform about RLDatix's services
• Understand clients' needs in order to strategically align them to our connected healthcare operations platform
• Collaborate with internal departments to ensure clients' expectations are met
• Identify potential opportunities to facilitate business growth
• Document and update customer accounts, contacts, opportunities, and activities within Salesforce to ensure data integrity

What Kind of Things We're Most Interested in You Having

• Prior experience in a customer facing role within a Sales team, with direct sales experience preferred
• Knowledge of the SaaS sales methodology, with exposure or experience with the Miller Heiman approach as an asset
• Strong interpersonal communication skills and a commitment to working collaboratively
• Knowledge of how to use Microsoft software products, with Salesforce experience as an asset
• Ability to commute to the local Toronto office twice a week and travel occasionally within the US and Canada
• Demonstrated expertise in developing and executing territory expansion strategies for emerging markets, leveraging advanced sector intelligence to identify growth opportunities and competitive advantages
• Proven ability to build and nurture strategic relationships with senior client stakeholders, delivering tailored enterprise solutions that drive client value and long-term account growth
• Advanced proficiency in positioning complex product portfolios and articulating compelling value propositions, resulting in increased solution adoption and measurable client outcomes
• Exceptional influencing and communication skills, securing buy-in from C-suite executives and key decision-makers to drive successful acquisition and expansion initiatives
• Strong strategic thinking and solution orientation, independently troubleshooting complex sales challenges and delivering innovative approaches that enhance operational efficiency and revenue generation

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. RLDatix is an equal opportunity employer committed to building an inclusive, barrier-free workplace. Our employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, handicap, marital status or any other status or condition protected by law. In accordance with applicable provincial human rights and accessibility legislation, RLDatix will provide accommodations to applicants with disabilities throughout the recruitment process. If you require accommodation to participate in the application or interview stages, please send a note to [e-mail] may be used to support our recruitment process including for identifying candidates, notetaking during interviews, and screening overarching criteria; however, all steps are reviewed by our recruitment team, and every hiring decision is made by members of Team RLD.