Account Executive

Carbon, Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in ecommerce is seeking a full cycle Account Executive in Toronto, ON. This role involves client acquisition, retention, and revenue growth through strategic sales approaches. The ideal candidate has proven experience in fast-paced sales environments and a strong customer-centric focus. Join a team dedicated to transforming online selling success and enjoy competitive benefits, including comprehensive health coverage and flexible PTO.

Benefits

Retirement Savings Plan (RRSP)

Employee stock purchase program (ESPP)

Comprehensive Health Benefits

Flexible PTO policy

Company-provided laptop

Complimentary snacks and drinks

Quarterly company-wide events

Qualifications

• 1-2 years of account executive or full cycle sales experience.
• Proven track record of building strong relationships.

Responsibilities

• Identify and engage new prospects for client acquisition.
• Manage a robust sales pipeline and execute strategic account plans.
• Collaborate cross-functionally to support growth.

Skills

Communication

Customer Centric

Adaptability

Job description

Who We Are

Carbon6, now proudly part of SPS Commerce, is transforming the future of ecommerce. Our mission is to simplify success for online sellers by removing barriers and building an ecosystem of tools, resources, and community. Developed by expert sellers, entrepreneurs, and marketplace veterans, our solutions support businesses at every stage of their journey — from launch to global scale.

In early 2025, Carbon6 was acquired by SPS Commerce, the industry’s leading provider of cloud-based supply chain management solutions. This milestone marked a powerful evolution of our vision. Together, we’re integrating Carbon6’s ecommerce platform with SPS’s vast retail network to help sellers grow more efficiently, profitably, and intelligently.

As a global team across North America, Europe, and Asia, we thrive on innovation, collaboration, and continuous improvement. Whether you're building new technologies, supporting sellers, or scaling operations, you’ll join a community that’s shaping the future of retail and ecommerce — together.

The Opportunity (Onsite - Toronto, ON)

Carbon6.io is looking for a full cycle Account Executive to join our rapidly growing Sales team. Reporting to the Director of Sales, you will play an impactful role deepening our relationships with new and existing customers to drive adoption, product expansion and customer engagement. You will take a lead on providing a consultative approach to communicating the value of our ecosystem of tools and resources and how we help entrepreneurs in the marketplace succeed at every stage of their journey. If you are looking forward to rolling up your sleeves and making an impact not only on Carbon6’s growth but on the success of the businesses you'll be working with, this role is definitely for you!

Your Impact

• Client Acquisition: Identify and engage new prospects, utilizing your industry insights and sales acumen to drive client acquisition and revenue growth.
• Client Retention & Revenue Growth: Increase revenue through strategic upselling and cross-selling of our SaaS solutions, while maintaining strong client relationships to ensure retention and long-term product adoption.
• Pipeline Management: Manage a robust sales pipeline, develop and execute strategic account plans to drive long-term growth and success.
• Hunter Mentality: Manage inbound leads while building and expanding your own pipeline by identifying and pursuing new business opportunities through cold outreach.
• Cross-Functional Collaboration: Partner cross-functionally with product, marketing, and customer success teams to help create processes and best practices to support growth and learnings at scale.

Your Qualifications

• Proven Experience: 1-2 years of account executive or full cycle sales experience in a high velocity, fast-paced sales environment. Preferrably in E-Commerce, Amazon, or B2B SaaS industry.
• Sales Driven: You have a consistent over-performance track record of building strong, value-add relationships with customers to grow the book of business in a high-volume environment.
• Strong Communication: You convey information clearly and effectively through various channels, ensuring understanding and engagement from diverse audiences.
• Customer Centric: You are highly driven and motivated to help our customers succeed, by providing a consultative approach to sales to understand and navigate the customers’ business needs and requirements.
• Adaptability: You quickly adjust to changing circumstances, introducing structure when needed while maintaining flexibility, effectiveness, and a coachable mindset in an ever-changing landscape.
• Pipeline Management & Sales Execution: You effectively manage a large pipeline of leads, prospects, and clients. This includes lead generation, qualification, nurturing, and closing deals within tight timeframes.

Note: It’s important to note that during your onboarding period, you will be expected to work in-office Monday to Friday until you are fully ramped prior to moving into a hybrid model. Once you’re fully ramped, you are eligible to work four days a week in office.

Perks & Benefits

We offer a competitive salary along with a Retirement Savings Plan (RRSP) that helps you save for the future that includes employer contributions.

Grow with us and take part in our employee stock purchase program (ESPP), allowing you to invest in your future alongside the company’s growth.

Comprehensive Health Benefits which includes access to medical, dental, and vision insurance plans starting on Day 1, ensuring you and your family are well taken care of.

️ Enjoy a flexible PTO policy allowing you to recharge and maintain a healthy work-life balance including one floating holiday that can be used anytime throughout the year.

Receive a company-provided laptop delivered to your door, ensuring you're equipped for success from Day 1.

Stay energized with complimentary snacks and drinks available in our Toronto Office.

Participate in quarterly or annually company-wide events, off-sites, and socials, fostering team spirit and camaraderie.