Account Consultant

AXA Group; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Account Consultant to join their dynamic team in Toronto. This role involves evaluating account risk quality and managing loss prevention services for clients, ensuring their property risk profiles are improved. The ideal candidate will have a strong background in fire protection risk engineering and excellent communication skills. With a commitment to innovation and client service, this position offers an exciting opportunity to contribute to a leading risk management organization that values sustainability and diversity in the workplace.

Benefits

Flexible working arrangements

Enhanced family-friendly leave benefits

Volunteering and charitable giving programs

Robust support for diversity and inclusion initiatives

Qualifications

• Experience in field property loss prevention or Account Consultant role.
• Knowledge of key underwriting decision points and property insurance renewal process.

Responsibilities

• Evaluate account risk quality and communicate findings to underwriting team.
• Manage loss prevention services for a portfolio of clients.
• Support sales and marketing efforts by promoting brand capabilities.

Skills

Fire protection risk engineering experience

Excellent communication skills

Customer relationship skills

Knowledge of NFPA codes

Bilingual (English & French)

Education

B.S. in Engineering

Tools

RMS modeling

IT systems functionality

Job description

Account Consultant

Toronto, ON I Montreal, QC I Canada

AXA XL offers risk transfer and risk management solutions to global and local businesses. We offer worldwide capacity for a variety of exposures, experienced underwriting, dedicated loss prevention services and a team-based account management approach focused on better understanding each client's needs. AXA XL Risk Consulting (Formerly AXA Matrix and Global Asset Protection Services - GAPS) is looking for a qualified Account Consultant who will partner with the underwriting team in evaluating account risk quality and coordinate the scope and delivery of property loss prevention services to clients - ultimately supporting our profitable growth strategy.

AXA XL Risk Consulting is, and has been for more than a century, a leading Property Risk Control Consulting Organization with more than 350 professional loss prevention engineers across the world. We do risk like no one else. That’s why companies that are moving the world forward choose us as their partner. The AXA XL Risk Consulting team is committed to delivering risk management solutions.

DISCOVERyour opportunity

Key responsibilities of this role are:

• Utilizing internal and external information, tools and resources to evaluate account risk quality and communicate this evaluation to underwriting team members clearly and concisely.
• Managing the scope and scale of loss prevention services delivered to a portfolio of clients, based on client expectations, underwriting requirements and service cost constraints.
• Working directly with clients to improve their property risk profile.
• Supporting the sales and marketing effort of the group by promoting our brand and service capabilities to prospective clients and brokers - maintaining robust industry relationships.
• Enhancing the environment at AXA XL by participating actively in process improvements and special projects.
• Lending your expertise and experience to continually expand the knowledge and development efforts of other team members.

You will report to the Canada Regional Engineering Leader.

SHARE your talent

We’re looking for someone who has these abilities and skills:

• Fire protection risk engineering experience.
• Excellent industry experience in a field property loss prevention or Account Consultant position.
• Excellent knowledge of NFPA codes and FM data sheets.
• Excellent communication and collaboration skills.
• Broad understanding of key underwriting decision points.
• Robust customer relationship and negotiation skills.
• Proficient presentation skills, including written and verbal
• Ability to summarize large amounts of information and deliver against deadlines.
• Robust understanding of the property insurance renewal process
• Familiarity with RMS modeling and it’s construction characteristics
• Knowledge of functionality of IT systems
• Skilled in time management and work techniques
• B.S. in Engineering (or equivalent) required.
• Bi-lingual language skills (English & French) is a plus.
• Professional designations including Certified Fire Protection Specialist (CFPS), associate in risk management (ARM), and/or Professional Engineer (PE) in Fire Protection preferred.
• The successful candidate will preferably be in the Greater Toronto Area, with consideration given to an excellent candidate in the Montreal, QC area.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience,” focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’ s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see Sustainability at AXA XL.