Account Associate II
Computershare Canada
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Benefits offered by this job
Job summary
Computershare is hiring an Account Associate II in Toronto to manage a portfolio of client accounts, including trust accounts, deposits, disbursements and safekeeping of assets. You will coordinate with Corporate Trust Officers and branches to ensure timely, compliant processing.
The role requires handling daily administration, ensuring audit-ready records, and delivering accurate tax reporting. A strong grasp of investments, excellent MS Office skills, and clear communication are essential.
Qualifications
- Knowledge of investment options is a strong asset.
- Proficient in MS Office applications (Word, Excel, Outlook, SharePoint).
- Ability to multi-task and work under pressure.
- Strong communication skills are essential.
Responsibilities
- Book and execute investments following client directions.
- Process trades for Corporate Trust unit in Toronto.
- Back-office administration for related branches and accounts.
- Handle disbursements by cheque and wire within deadlines.
Skills
Tools
Job description
Monday- Friday 8:30am-5:00pm In this position, you’ll be based in the Toronto office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more at computershare.com/flex. .
In this position, you’ll be based in the Toronto office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more at computershare.com/flex. .
In this position, you’ll be based in the Toronto office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more at computershare.com/flex. .
The Account Associate II role operates within the division at a local level, however services the needs of clients at a national level and must deliver within strict customer service guidelines which include successful delivery of administrative obligations within strict timeframes. Further, the Account Associate II must ensure that all activities are carried out with full adherence to all compliance and regulatory requirements.
The Account Associate II administers a portfolio of accounts and is responsible for the daily administration of trust accounts including, but not limited to, execution of deposits, disbursements, investment of client funds and safekeeping of assets/securities, as directed by the Corporate Trust Officer and other branches within Computershare, or the client itself. The Account Associate II monitors their work flow to ensure that work volumes are handled effectively and processed in a timely manner as well as adheres to the policies and procedures in accordance with audit, regulatory requirements and departmental expectations.
- Following client instructions/directions, contact brokers/ traders and book and execute investments; diarize and reinvest maturing investments; process tickets/entries and confirm investments to clients
- (Toronto only as the Centralized Trade Unit) Process trades for the Corporate Trust branches, diarize and reinvest maturing investments, process investment tickets, confirm investments to branches, send out reminder emails regarding upcoming maturities on a daily basis and check with traders on a daily basis for best rates.
- Back-office administration for Denver branch – Initiate outgoing wire transfers on GIFT, process all withdrawals and deposits of assets on Cosmos Assets and reflect investments and cash movements on Cosmos Trust.
- In accordance with instructions from clients and Corporate Trust Officers, effect disbursements by cheque & wire, process all relative entries on ADP, Cosmos Trust and GIFT within prescribed deadlines.
- Reconcile cash balances in all client accounts daily to ensure accurate transactional postings, overdraft positions are identified, researched and promptly rectified and to invest surplus cash in compliance with client directions or governing agreements
- Submit all transactional activity fees to the Billing Unit on a monthly basis and ensure full review of draft invoices produced by prescribed deadlines
- Ensure client files are properly maintained with all correspondence and client instructions filed in date order for audit and reference purposes
- Handle client inquiries, providing copies of documentation to both internal and external clients, as required, research and resolve relevant client issues
- Provide all tax reporting details, as required or as instructed by Corporate Trust Officers, to the National Taxation Unit within their prescribed deadlines to ensure timely tax filings and reporting to CRA and IRS
- Monthly/Weekly reports to Clients, as requested
- Perform calculations as required by the governing document or as requested by the Corporate Trust Officers
- Comprehensive knowledge of investment options would be a very strong asset
- Strong knowledge of PC applications (full suite of Microsoft applications including but not limited to Word and Excel, Outlook and SharePoint Navigation ) is required.
- Strong ability to multi-task and work in high-pressure circumstances
- Strong communication skills
to help you find the best balance between work and lifestyle
rewards that can be tailored to support you and your family including paid time off, observed holidays, and vacation pay.
by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
ranging from recognition awards and team get togethers to helping you invest in your future
The typical base pay range for this role is $50,633.60- $75,950.40 CAD. This base pay range is specific to these locations and may not be applicable to other locations: Toronto, CA
Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub .
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.
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