Accessible Learning Coordinator - SSE - FT Support

Faculty of Applied Sciences & Technology at Humber Polytechnic; Toronto; On-site; CAD 79,000 - 91,000; Full time

Job summary

Humber Polytechnic in Etobicoke, ON, is seeking an Accessible Learning Coordinator to join the Accessible Learning Services team. The role provides full-cycle administrative support and case management across the accommodation lifecycle, coordinating interpreters, captioners, and educational assistants for diverse learners.

You will process accommodation renewals, liaise with psychologists, review funding apps, and advise on eligibility.

Qualifications

• 3-year diploma / degree or equivalent in related field.
• Minimum of three (3) years of related experience designing and delivering student programming or programming for individuals with disabilities.
• Strong knowledge of Ontario human rights code and accessibility acts.
• Excellent written and verbal communication with diverse stakeholders.
• Ability to manage multiple projects within a budget.

Responsibilities

• Coordinate and facilitate service providers (interpreters, captioners, EAs) for learners with disabilities.
• Process accommodation renewals and reviews funding applications.
• Liaise with psychologists and health professionals to determine appropriate accommodations.
• Onboard service providers with IT and academic areas; respond to inquiries.
• Support recruitment, orientation and outreach activities within SSE.

Skills

Interpersonal skills

English communication

Customer service

Team collaboration

Time management

Education

3-year diploma or degree in related field

Tools

Accommodate

Microsoft Office 365

Adobe Acrobat

Banner

Destiny One

Job description

Accessible Learning Coordinator - SSE - FT Support - (36662)

Description

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details

Position Title: Accessible Learning Coordinator

Status: Full-Time Support

Hours: 37.5 hours per week

Faculty/Department: Student Success and Engagement (SSE)

Campus/Location: This is a fully on-site position. Primary location is North Campus with occasional travel to Carrier Drive, Lakeshore, and Humber Downtown.

Starting Salary: $40.39

Salary: FT Support Payband I (Start $40.39 – Max $46.64)

About The Accessible Learning Services Department At Humber

The Accessible Learning Services (ALS) department is guided by the social model of disability, which focuses on removing physical, social, and attitudinal barriers in the learning environment. It prioritizes learner-centered approaches and promotes inclusive, collaborative spaces where all students, especially those with disabilities, are empowered to participate fully. The department actively works to reduce barriers, ensure clear communication, and facilitate equitable access to services. Through this model, the department fosters a proactive and empowering relationship with students, advocating for an inclusive educational experience.

ALS is located in the Student Wellness and Accessibility Centre (SWAC) offices which are open Monday to Friday, from 8:30 AM to 6:30 PM to meet the needs of our diverse student body.

About The Accessible Learning Coordinator Role

The Accessible Learning Coordinator (ALC) acts as an integral collaborator within the broader Accessible Learning Services (ALS) team, providing full-cycle administrative facilitation, departmental support, and case management across the student accommodation lifecycle.

The ALC coordinates and facilitates service providers (e.g., interpreters, captioners, and educational assistants) for Deaf, deafened, hard of hearing, blind, and visually impaired learners, including assigning hours, maintaining schedules, and tracking service provider availability against learner need. The role processes accommodation renewals, facilitates assessment referrals to external psychologists, and reviews and pre-screens learners' funding applications (e.g., Bursary for Students with Disabilities, Canada Student Grant for Services and Equipment, Regional Assessment and Resource Centre, insurance providers, and out-of-province assistance programs) to determine eligibility and case manage them through to completion. The ALC liaises with psychologists and other specialized health care professionals, reviewing and interpreting psycho-educational assessments and medical documentation to determine appropriate accommodation supports, and acts as a subject matter expert on accessibility best practices for other departments. The role also coordinates with Innovative Learning, Information Technology Services, and academic areas to onboard service providers and provision access to learning platforms, and responds to phone and email inquiries from applicants, learners, parents, and service providers.

The ALC supports recruitment, orientation, and outreach activities (e.g., Open House, Ontario College Information Fair) as well as plans and facilitates departmental and transition programming (e.g., Transitions to Success, Transition to Work). The role communicates with faculty and staff to ensure learners receive accommodation supports, provides one-on-one recommendations to learners on accommodation and funding matters, delivers informational sessions across departments and external stakeholders, and leads recruitment campaigns for student workers and service providers.

In addition, the ALC contributes to quality assurance, program coordination, and systems support: researching and liaising with sector colleagues to align with leading practices, participating in a province-wide network of accessible learning practitioners, applying OHRC and AODA guidelines to determine reasonable accommodations, and compiling assessment metrics and data to support departmental and Ministry reporting (including AFSD and SAWD funding reports). The role maintains confidential learner records, including annual file purges, and communicates with law firms as needed to obtain consents for the disclosure of learner information. The ALC also supports the Manager and team operations with other duties as assigned.

Qualifications

About You:

About

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

A 3-year diploma / degree or equivalent in Business Administration, Disability Studies, Psychology, Social Work or other related field.

Experience/Skills

Minimum of three (3) years of related experience, including experience designing and delivering student programming or programming for individuals living with disabilities, as well as:

• Demonstrated understanding of the Ontario Human Rights Code, the Charter of Rights and Freedoms and the Accessibility for Ontarians with Disabilities Act.
• Advanced knowledge of software packages and electronic health record systems (e.g., Accommodate, Microsoft Office 365, Adobe Acrobat, Banner and Destiny One).
• Demonstrated effectiveness in collaborating with collaborators and partners on interventions as they relate to learning, academic, and transition success.
• Strong relationship building skills with proven ability to establish and maintain partnerships with internal and external stakeholders and make accurate referrals.
• Ability to work cooperatively and independently within an interdisciplinary team, complemented by the ability to exercise independent judgement and ethical decision-making with minimal supervision.
• Demonstrated project management skills (e.g., time management and planning) with experience managing multiple projects within a budget.
• Possess tact, diplomacy, and the ability to maintain high levels of confidentiality and sensitive information.
• Ability to balance interruptions, multiple and varied tasks, and confidential information with discretion.
• Excellent written and oral communication skills in English, with strong customer service/conflict resolution skills and ability to communicate effectively with learners, faculty and staff.
• Demonstrated understanding of diversity, equity and inclusion to meet the needs of diverse learners, staff and college community.
• Proven ability to analyze and interpret assessment and benchmarking data to inform practice.

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks!

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([e-mail]).

Hours Per Week: 37.5
Position Type: FT Support
Payband: I
Work Locations: North Campus
205 Humber College Blvd.
Etobicoke M9W 5L7
Job Family: Student Affairs and Services
Deadline to Apply: Aug. 23, 2026
Job Posting: 8/12/26
Department: Accessible Learning Services