Accessibility Services: Assistant Director & HR Leadership

University of Toronto; Toronto; On-site; CAD 111,000 - 129,000; Full time

Job summary

The University of Toronto’s Accessibility Services seeks an Assistant Director to lead staff, oversee HR/Labour relations, and ensure compliant, equity‑driven accommodations for students with disabilities. You will drive process improvements, collaborate with diverse campus partners, and support budgeting and reporting requirements.

Ideal candidates have a master’s degree and at least five years in disability services within higher education, with strong leadership, project management, and

Qualifications

• Master’s degree in a relevant discipline (Social Work; Health Sciences; Education).
• Minimum five years’ experience in case coordination for people with disabilities, including mental health experience.
• Experience in post-secondary education providing accommodations for students with disabilities.
• Experience supervising staff, HR, labour relations, and managing budgets with confidentiality.

Responsibilities

• Manage staff and oversee human resources and labour relations, including dispute resolution and compliance with collective agreements.
• Ensure accommodations services align with equity policies and Ontario Human Rights Code guidelines.
• Case-manage complex accommodation scenarios in collaboration with Accessibility Advisers and University partners.
• Lead IT, communications, and administrative improvements to improve the accommodations process and service effectiveness.
• Prepare statistics for Ministry reports and participate in relevant committees; act as Acting Director in the Director’s absence.

Skills

Computer skills

Interpersonal skills

Organizational skills

Mediation

Problem solving

Education

Master's degree

Job description

The University of Toronto’s Accessibility Services seeks an Assistant Director to lead staff, oversee HR/Labour relations, and ensure compliant, equity‑driven accommodations for students with disabilities. You will drive process improvements, collaborate with diverse campus partners, and support budgeting and reporting requirements.

Ideal candidates have a master’s degree and at least five years in disability services within higher education, with strong leadership, project management, and