Academic Programs Support Specialist

University of Toronto; Toronto; Hybrid; CAD 64,000 - 82,000; Full time

Job summary

The Department of Statistical Sciences at the University of Toronto is seeking an experienced administrative professional to provide support for the undergraduate teaching programs. Reporting to the Manager, Undergraduate Programs, you will help with course materials, room bookings, and coordination.

The role requires an Advanced College Diploma, 2+ years supporting undergraduate programs, strong proofreading, databases, and excellent communication. The position is full-time, in-person at St.

Qualifications

• Advanced College Diploma (3 years) or equivalent experience.
• Minimum two years of recent experience providing undergraduate program support to faculty, TAs, and staff.
• Experience proofreading and formatting lecture notes, problem sets, tests and exams.
• Experience with databases and surveys and generating reports.
• Experience working with undergraduates and providing information to students.
• Experience organizing and planning meetings and events.
• Advanced working knowledge of Microsoft Office including Excel, Word, Access and ROSI.
• Excellent verbal and written communication skills.
• Well-developed and strong interpersonal skills.
• Excellent time management, prioritization and organizational skills.
• Ability to work effectively as a team member.

Responsibilities

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Disseminating program and/or service information
• Booking rooms and arranging appropriate accommodations
• Coordinating the preparation and distribution of program and/or course material
• Editing program and service materials
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Proofreading and fact-checking content
• Liaising with stakeholders to coordinate space and resource requirements

Skills

Verbal and written communication

Interpersonal skills

Time management

Teamwork

Organizational skills

Education

Advanced College Diploma (3 years)

Tools

ROSI

Microsoft Office Suite

Job description

The Department of Statistical Sciences at the University of Toronto is seeking an experienced administrative professional to provide support for the undergraduate teaching programs. Reporting to the Manager, Undergraduate Programs, you will help with course materials, room bookings, and coordination.

The role requires an Advanced College Diploma, 2+ years supporting undergraduate programs, strong proofreading, databases, and excellent communication. The position is full-time, in-person at St.