Instructional Support Assistant

University of Toronto; Toronto; Hybrid; CAD 64,000 - 82,000; Full time

Job summary

The Department of Statistical Sciences at the University of Toronto is seeking an experienced administrative professional to provide support for the undergraduate teaching programs. Reporting to the Manager, Undergraduate Programs, you will help with course materials, room bookings, and coordination.

The role requires an Advanced College Diploma, 2+ years supporting undergraduate programs, strong proofreading, databases, and excellent communication. The position is full-time, in-person at St.

Qualifications

• Advanced College Diploma (3 years) or equivalent experience.
• Minimum two years of recent experience providing undergraduate program support to faculty, TAs, and staff.
• Experience proofreading and formatting lecture notes, problem sets, tests and exams.
• Experience with databases and surveys and generating reports.
• Experience working with undergraduates and providing information to students.
• Experience organizing and planning meetings and events.
• Advanced working knowledge of Microsoft Office including Excel, Word, Access and ROSI.
• Excellent verbal and written communication skills.
• Well-developed and strong interpersonal skills.
• Excellent time management, prioritization and organizational skills.
• Ability to work effectively as a team member.

Responsibilities

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Disseminating program and/or service information
• Booking rooms and arranging appropriate accommodations
• Coordinating the preparation and distribution of program and/or course material
• Editing program and service materials
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Proofreading and fact-checking content
• Liaising with stakeholders to coordinate space and resource requirements

Skills

Verbal and written communication

Interpersonal skills

Time management

Teamwork

Organizational skills

Education

Advanced College Diploma (3 years)

Tools

ROSI

Microsoft Office Suite

Job description

Date Posted: 09/16/2026
Req ID: 50193
Faculty/Division: Faculty of Arts & Science
Department: Department of Statistical Sciences
Campus:St. George (Downtown Toronto)
Existing Vacancy: Yes

Description:

About us

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity

The Department of Statistical Sciences is one of the top ten statistics departments in North America, with our faculty developing numerous important innovations in statistical science. Our mission is to serve as a centre of excellence for statistical and actuarial research and education, across the campus, nationally and internationally. Research is centered on excellence in theory and methods, as many faculty members in the department have very successful collaborative research programs. Central to our vision for the next five years is to strengthen our national and international reputation in collaborative scientific activity, without compromising our core strengths.

Under the general supervision of the Manager, Undergraduate Programs, the incumbent is responsible for providing administrative support for the teaching of Statistical Sciences courses.

Your responsibilities will include

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Disseminating program and/or service information
• Booking rooms and arranging appropriate accommodations
• Coordinating the preparation and distribution of program and/or course material
• Editing program and service materials
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Proofreading and fact-checking content
• Liaising with stakeholders to coordinate space and resource requirements

Essential Qualifications

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
• Minimum two years of recent and related experience providing undergraduate program support to university faculty, TAs, and staff in an undergraduate office.
• Experience proofreading and formatting lecture notes, problem sets, tests and exams.
• Demonstrated experience working with databases and surveys and generating reports.
• Extensive experience working with undergraduates and providing information to students.
• Experience in organizing and planning meetings and events.
• Advanced working knowledge of Microsoft Office including Excel, Word, Access and ROSI.
• Excellent verbal and written communication skills.
• Well-developed and strong interpersonal skills.
• Excellent time management, prioritization and organizational skills .
• Ability to work effectively as a team member.

To be successful in this role you will be

• Adaptable
• Goal oriented
• Organized
• Tactful
• Team player

Internal applicants may request a copy of the job description by [e-mail].

Job descriptions are available upon request for internal applicants.

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Closing Date: 09/24/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $63,963. with an annual step progression to a maximum of $81,797. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Diversity Statement

The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples,Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities.We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.
As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail] .