Academic Programs Lead: Health Care Aide Pathways

NorQuest College; Edmonton; On-site; CAD 59,000 - 77,000; Full time

Job summary

NorQuest College is seeking an Academic Program Administrator in Academic Operations to support recruitment, student success, and pathways for Health Care Aide and related programs. This term role involves coordinating enrolment, transfer credit pathways, and program operations with students, faculty, and external partners.

The ideal candidate will have a Bachelor’s degree and 3+ years of student-support experience in a post-secondary setting, plus strong communication, problem-solving, and

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• 3+ years of related student support experience in a post-secondary environment.
• Proficiency with program architecture, curriculum, and transfer-credit pathways.

Responsibilities

• Triage student issues and provide guidance and referrals as needed.
• Lead tracking of students from enrolment through provincial exam completion and graduation.
• Coordinate enrolment requirements, course scheduling, and student supports with the Registrar and service areas.
• Create, run, and analyze reports to monitor student progression and identify opportunities to support success.
• Lead changes to student enrolment pathways in collaboration with internal stakeholders.
• Maintain relationships with employers, transfer credit partners, and external stakeholders.
• Advise students on academic goals, transfer pathways, and available supports.
• Lead projects related to learner pathways, transfer credits, recruitment activities, and process improvements.

Skills

Student support

Communication

Relationship-building

Problem-solving

Equity & Inclusion

Education

Bachelor's degree

Tools

PeopleSoft

Microsoft Office

Job description

NorQuest College is seeking an Academic Program Administrator in Academic Operations to support recruitment, student success, and pathways for Health Care Aide and related programs. This term role involves coordinating enrolment, transfer credit pathways, and program operations with students, faculty, and external partners.

The ideal candidate will have a Bachelor’s degree and 3+ years of student-support experience in a post-secondary setting, plus strong communication, problem-solving, and