310T Mobile Diesel Mechanic Technician

Ryder System, Inc.; London; On-site; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Benefits after 30 days

Retirement plan (DCPP/RRSP/DPSP)

Stock discount (Ryder stock)

Safe work environment

Job summary

Ryder System, Inc. in London, ON is seeking a Mobile Service Technician IV to diagnose problems and perform major repairs on various vehicles using a mobile service truck and tools.

This role emphasizes customer interaction, account management, and on-site/off-site service delivery. The position is primarily off-site with extensive travel, requiring solid mechanical skills, safety awareness, and the ability to up-sell Ryder products and services.

Qualifications

• Four or more years in advanced mechanical repairs and diagnostics on heavy and medium duty equipment.
• SBTIII trained (SBT220) and related OEM courses completed as required by location fleet mix.
• Valid Driver License Class G or AZ; travel requirements noted.

Responsibilities

• Interact with customers and discuss repair estimates, schedule work, and ensure quality of repairs.
• Coordinate work schedule as required by customers.
• Road test vehicles to identify causes and ensure customer satisfaction.
• Perform preventive maintenance and repairs as part of PM and on-call service.

Skills

Customer service

Account management

Communication skills

Teamwork

Time management

Detail oriented

Self-driven

Multi-tasking

Problem solving

Education

H.S. diploma/GED

Vocational or Technical Certification

Tools

OEM diagnostic tools

SBT220

PM230

PM298

TW220

CF609

AC220/AC298

DR208

Job description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job

Type: Full time, Permanent
Wage: $42/hour + $1.50/hour premium for afternoon shift + $2/hour Mobile Premium and a $1,000 sign-on bonus (experience-based).
Shifts available: Monday to Friday, 3:00 pm - 12:00 am
Location: London, ON

Why Ryder?

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock
• A safe, friendly and respectful work environment
• Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

The Mobile Service Technician IV position will diagnose problems and perform major and technically difficult repairs and preventive maintenance services on different types of vehicles through the use of their mobile service truck and tools. The mobile service truck, tools, and inventory must be maintained and kept in serviceable condition at all times as per company policy and procedures. The MMT will interact with relevant business support members and departments as needed. When working in a higher classification which they do not possess the skill to perform independently, the incumbent will be assigned to work with the assistance of a Technician 4, Technician in Charge, Shop Supervisor, or Service Manager. Task assignments are directed by shop management to encourage development in a productive manner. This position is primarily off-site and will not be assigned to a specific location, which will require extensive travel and exceptional customer focus. The MMT will be represent Ryder and interact with customers in order to establish a relationship and promote and develop business opportunities to up-sell Ryder's products and services. After the work shift has been completed, depending on the distance of the nearest Ryder service location, the MMT may take assigned mobile service truck home, but will be required to secure vehicle and contents as per company policy.

Essential Functions

• Interact with customer, exhibit account management skills to independently facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer.
• Coordinate work schedule as required by customers.
• Road test vehicles to identify cause of complaints for repairs, ensure quality of repair work performed, and deliver customer satisfaction.
• Preventive maintenance (PM) and vehicle repairs responsibilities include but is not limited to:
  • A/C & Heater
  • Brakes-Air Brakes-Hydraulic Cargo Handling/Transfer, Liftgates Charging Systems (electrical) Clutch Cooling Systems Cranking System (electrical) Lighting System and Electrical Accessories Drive Axles Driveline Gas Engines-All Engines Fuel Systems Preventive Maintenance Steering and Non-driven Axles and Alignment Suspension-Chassis and Cab Tire and Wheel Maintenance Vehicle Coupling System (PM)
• Utilize key functions of Shop Management System and electronic documentation available.
• - Perform work in accordance with all provincial and corporate compliance guidelines (i.e. safety, DOT).
• Use internal and external maintenance documents

Additional Responsibilities

Performs other duties as assigned Accountable for key maintenance measurements established by company policy, related to the inspection and performance of PMs, brakes, tires, wheels, including any maintenance items directly associated with the safety of the customer Act as a mentor for the Mobile Technician II and III level

Skills and Abilities

• Must have minimum tools required to perform their job duties as outlined in Ryder's Maintenance policy 2.02
• Able to take home assigned mobile service truck as applicable and secure vehicle and contents (preferred)
• Must be able to drive Ryder vehicles
• Ability to understand and adhere to Company policies in all areas
• Proven hands-on mechanic, customer service, and account management skills
• Ability to complete repair orders with the Company established systems
• Demonstrates customer service skills
• Strong relationship management skills
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Ability to prioritize workload
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Self-starter and self-sufficient approach
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices
• Entrepreneurial spirit

Qualifications

• H.S. diploma/GED required in general studies
• Vocational or Technical Certification preferred in Related field
• Four (4) years or more in advanced mechanical repairs and diagnostics on heavy duty and medium duty equipment required
• SBTIII trained (SBT220)
• Complete all OEM on-line diagnostic scan tool software courses as required by location fleet mix.
• Complete Instructor led OEM courses as required to support location fleet mix
• Tire & Wheel safety trained (TW220)
• PM qualified (PM230 & PM298)
• Brake Air qualified (BA220 & BA298)
• Must meet qualifications of brake mechanic and inspectors (FMCS 396.25)
• Brake Hydraulic qualified (BH220&BH298) where appropriate
• A/C recycling & recovery certified (CF609)
• A/C qualified (AC220&AC298)
• HD electrical trained (DR208)
• Valid Driver License Class G or AZ PM, Brakes, A/C, Electrical, Electronics Travel Greater than 60%
• Safety Sensitive Yes
• DOT Regulated Regulated Tech Job Category Technicians

Our Culture & Commitment

At Ryder, you're trusted to make an impact—while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

Compensation ranges for the position are below:

• Pay Type: Hourly Minimum Pay Range: $42 Maximum Pay Range: $42

Ryder is an Equal Opportunity Employer: We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.

Authorization to Work in Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use everyday. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry. EEO is the Law Ryder Pay Transparency Policy. Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act