2627-219 - Administrative Assistant (OA11) Student Services - Lunenburg Campus

Nova Scotia Community College; Town of Bridgewater; On-site; CAD 46,000 - 52,000; Full time

Job summary

Nova Scotia Community College, Lunenburg Campus in Bridgewater, invites applications for an Administrative Assistant 2 in Student Services. This full-time term position begins November 16, 2026 and ends April 17, 2027, with an application deadline of November 17, 2026.

The role requires a post-secondary certificate or diploma in Business or Office Administration, plus two years’ related experience; proficiency in Microsoft Office (Outlook, Excel, SharePoint, Teams) and experience with PeopleSoft

Qualifications

• Post-secondary certificate or diploma in Business or Administrative Professional/Office Administration with two years of related experience.
• Alternative: high school diploma with 10+ years administrative experience.
• Experience in front-line customer service in a post-secondary environment is an asset.
• Proficiency with Microsoft Office Suite and enterprise systems is preferred.

Responsibilities

• Provide full administrative support for the Student Services team.
• Support campus events such as Orientation, Convocation, Get Started and Open House.
• Deliver superior customer service to students, staff and the public.
• Handle inquiries via in-person, telephone, MS Teams and email.
• Maintain student files and data in PeopleSoft; manage confidential information.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Problem solving

Data management

Confidentiality

Digital literacy

Education

Post-secondary certificate or diploma in Business or Administrative Professional/Office Administration

High school diploma with 10+ years administrative experience

Tools

Outlook

Excel

SharePoint

Teams

PeopleSoft

Job description

Operational Support

Administrative Assistant 2 (OA11)

Education

Lunenburg Campus

Bridgewater, Nova Scotia

Department of Student Services
Term Full Time Position: Commencing approximately November 16, 2026 and ending approximately April 17, 2027
Application deadline is 11:59pm, November 17, 2026
Competition No. 2627-219
Salary range: $46,293.35 to $51,796.00 annually

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration combined with a minimum of two years' (full-time equivalent) recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience.
• Occupational experience that includes a front-line customer service role in a post-secondary institution would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, specifically Outlook, Excel, Sharepoint and Teams. Prior experience with PeopleSoft (or other enterprise information systems) would be considered an asset.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
• Experience supporting/providing service to students, faculty, staff and prospective students would be considered an asset.

Relevant Skills and Knowledge

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.
• You possess excellent interpersonal skills and are able to interact at all levels of an organization.
• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in working with databases and Excel.
• You are known for your problem solving and critical thinking skills.
• You are a strong communicator.
• You possess excellent coordination skills specifically related to working in a fast-paced, deadline-driven environment.
• You have proven records and information management skills and abilities.
• You demonstrate a strong commitment to excellence especially regarding official communication, correspondence and information management in terms of accuracy and timeliness.
• You are dedicated to life-long learning and demonstrate professional curiosity in self-driven learning activities.

Responsibilities

• Provide a full range of administrative support services for the Student Services team.
• Support student services with the planning of both college and campus specific signature events, such as Orientation, Convocation, Get Started, and Open House.
• Provide superior customer service to students, staff and the public.
• Provide best-in-class front-line service delivery, including support for in-person, telephone, MS Teams and email inquiries.
• Maintain current and historical student files and record data into PeopleSoft (the College's Enterprise Resource Planning (ERP) system).
• Prepare a variety of letters efficiently and accurately.
• Print transcripts and treat all student and alumni information with the utmost discretion and confidentiality.
• Provide supportive coverage for all administrative tasks such as filing, booking appointments, attending meetings and general office support as needed. You will be cross-trained with our Business office and assist with cashiering and related financial tasks.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact David Meister, HR Talent Consultant ([e-mail]). Our Employee Workplace Accommodation Policy can be found here.