24/7 SOC Operator — Security & Incident Response

uja; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Jewish Security Network (JSN) of Greater Toronto is hiring SOC Operators to run a 24/7 Security Operations Centre. You will monitor digital assets, coordinate incident communications, and create detailed security records.

The role requires English fluency, strong interpersonal skills, and the ability to work flexible shifts. Responsibilities include incident management, training participation, and support for Jewish institutions during emergencies.

Qualifications

• Strong interpersonal skills and customer-service experience.
• Clear operational mindset, with the ability to manage stress under pressure.
• Strong problem-solving skills and detail orientation.
• Fluent in English (reading/writing); Hebrew a plus.

Responsibilities

• Operate the SOC on a shift basis using sophisticated technology and supporting assets.
• Manage incidents as they arise, document and coordinate responses, and keep detailed records.
• Provide direct support to Jewish institutions, agencies, and personnel during emergencies.
• Participate in drills, training, and peer-to-peer instruction; assist with maintenance and tech troubleshooting.
• Work on a rotating schedule including nights, weekends, and holidays to ensure 24/7 SOC operation.

Skills

Interpersonal skills

Customer-service experience

Stress management

Problem-solving

Technical aptitude

Typing speed

English fluency

Hebrew (asset)

Knowledge of Toronto Jewish community

Geopolitical awareness

Bachelor’s Degree (asset)

Availability for shifts incl. weekends

MS Office proficiency

Education

Bachelor’s Degree (asset)

Tools

Microsoft Suite

Job description

Jewish Security Network (JSN) of Greater Toronto is hiring SOC Operators to run a 24/7 Security Operations Centre. You will monitor digital assets, coordinate incident communications, and create detailed security records.

The role requires English fluency, strong interpersonal skills, and the ability to work flexible shifts. Responsibilities include incident management, training participation, and support for Jewish institutions during emergencies.