#2026-OSM39-Outreach Support Mentor

Life's Journey Inc; Winnipeg; On-site; CAD 28,000 - 32,000; Full time

Job summary

Life’s Journey Inc. is seeking an Outreach Support Mentor in Winnipeg, MB, to provide direct support to program participants within the Outreach or Spectrum Connections initiatives.

The role involves planning, monitoring, and contributing to each participant’s program planning documents under the guidance of the Program Manager. Qualified candidates will have previous outreach experience, strong communication and language skills, and a reliable vehicle with a valid driver’s license.

Qualifications

• Previous Outreach experience required.
• Optimally, two years’ experience in a related role and supporting individuals with disabilities.
• Satisfactory background checks (Child and Adult Abuse Registry, Criminal Record Check, vulnerable sector search).
• Certification of First Aid Level 1 – Emergency.
• Reliable vehicle and a valid Driver’s license.
• Ability to attend work regularly as scheduled.
• Demonstrated language, writing, and comprehension skills.
• Cultural knowledge competence and participation in agency training.

Responsibilities

• Provide direct support to participants of the Outreach or Spectrum Connections program and ensure program requirements are met.
• Collaborate with the Drop in Coordinator and planning/monitoring activities related to each participant’s plan.
• Follow Life’s Journey Inc.’s policies and safety practices; assist with limited program administration.
• Work with Outreach and Spectrum Connections Team, Case Workers, Clinical Case Managers, and Program Manager to ensure positive interactions with collaterals.

Skills

Outreach experience

Communication skills

Cultural knowledge

Valid driver's license

Reliable vehicle

Education

First Aid Level 1 – Emergency

Job description

JOB POSTING #2026-OSM39 –OUTREACH SUPPORT MENTOR - Full time, Permanent

Wage: $20.29-$23.38 per hour (Based on qualifications)

Hours Worked: Sunday-Thursday: 10:30am - 6:00pm (Hours subject to change due to programming needs)

Location: Winnipeg, MB

Knowledge of the Indigenous culture, ways, and traditions would be an asset

OVERALL RESPONSIBILITY

The Outreach Support Mentor is responsible for providing direct support to the participants of the Outreach or Spectrum Connections program ensuring all program requirements are consistently being met. The Outreach Support Mentor will work alongside the Drop in Coordinator. This includes participating in the ongoing planning, monitoring, and communication of activities of the program participants that are in relation to each participant’s program planning documents. The Outreach Support Mentor is expected to follow the Personnel Policies, including Workplace Health and Safety Policies, the Operational Practices and the goals of Life’s Journey Inc. in completing their duties. The Outreach Support Mentor is also responsible for limited program administration.

This position works collaboratively with other members of the Outreach Team or Spectrum Connections Team including other Outreach Support Mentors, Case Workers, Clinical Case Managers, Assistant Coordinator, Outreach Coordinator and Program Manager. In addition to the Outreach Team or Spectrum Connections Team, the Outreach Support Mentor is also responsible to ensure positive interactions with collaterals associated with the participants being supported.

This role requires an individual that is able to support the program and team with:

• High work standards: work ethic, task completion, consistency, follow up, accuracy/attention to detail, time management.
• Personal management skills: accountability, self-management, stress tolerance, adaptability/flexibility, creativity, initiative, working in teams or independently, problem solving.
• Personal development skills: ability, openness, willingness to learn, receives feedback and seeks collaborative opportunities.
• Professional skills: interpersonal and communication skills, influencing, collaboration and the ability to establish effective relationships/trust with others, within professional boundaries.
• Mentoring skills: coaching, patience, influencing and modeling professional behavior.

REPORTING RELATIONSHIP: PROGRAM MANAGER

QUALIFICATIONS & EXPERIENCE

• Previous Outreach experience Required
• Optimally, two years’ experience in a related role and supporting individuals with disabilities.
• Experience in an outreach setting.
• Satisfactory Child and Adult Abuse Registry check, satisfactory Criminal Record Check (vulnerable sector search) and a satisfactory Drivers’ abstract and License.
• Certification of First Aid Level 1 – Emergency.
• Reliable vehicle
• Possess a 5F Driver’s License
• The ability to attend work regularly as scheduled or requested.
• Demonstrated language, writing, comprehension skills.
• Demonstrate cultural knowledge competence and participate in agency training for development.
• A safe and reliable vehicle and proof of appropriate insurance on vehicle.

CORE COMPETENCIES FOR ALL EMPLOYEES

Respect, Collaboration, Integrity, Effective Communication, Patience and Perseverance, Reasoning and Decision Making

Life’s Journey strives towards a workforce that has fair representation of the community that we serve.