#2026-ITC1 – IT Coordinator

Life's Journey Inc; Winnipeg; Presencial; CAD 56.000 - 66.000; Jornada completa

Descripción de la vacante

Life’s Journey Inc. is seeking an IT Coordinator to oversee setup, maintenance and support of computer systems, software, and networks. You will manage servers, shared drives, and user accounts, while ensuring data security and timely problem resolution.

The role requires strong troubleshooting, communication, and teamwork skills, with adherence to policies and confidentiality. Monday–Friday, 9:00am–5:00pm, in Winnipeg, MB.

Formación

• High school diploma or equivalent, with a technical college or university degree preferred.
• CompTIA A+, Network+, Server+ Knowledge of computers and relevant software applications.
• Thorough knowledge of computer systems and IT components
• Knowledge of internet security and data privacy

Responsabilidades

• Setting up hardware and installing and configuring software and drivers.
• Maintaining and repairing technological equipment or peripheral devices.
• Maintaining the network server and shared drive.
• Providing technical support to employees and teaching them how to use programs correctly.
• Enrolling new users in the network and Microsoft Office 365.

Conocimientos

Troubleshooting

Communication

Teamwork

Time management

Confidentiality

Problem solving

Leadership

Educación

High school diploma

Technical college or university degree preferred

CompTIA A+

Network+

Server+

Internet security knowledge

Herramientas

Microsoft Office

Outlook

Word

Excel

Descripción del empleo

JOBPOSTING No. 2026-ITC1 – IT Coordinator Full Time Permanent

Agency: Life’s Journey Inc.

Posted: November 2, 2026

Program: Administration

Closing Date: November 9, 2026

Salary Range: Annual Salary $55,896.10 to $66,242.50(based on qualifications and experience)

Hours of Work: Monday – Friday 9:00am –5:00pm. (75 Hours bi-weekly) (Hours subject to change)

Location: 125 Higgins Ave (Winnipeg MB)

OVERALL RESPONSIBILITY

The ITTechnical Support Coordinator is responsible for coordinating the set up andmaintenance, installing and configuring software and drivers. The IT TechnicalSupport is also responsible for monitoring and maintaining the network server,Shared Drive documents, and agency computers and other electronic equipment.The IT Technical Support will work cooperatively and collaboratively with otherstaff, maintaining and fostering a spirit of teamwork and cooperation with the CEO,all agency staff, consumers, collaterals, funders, etc. The incumbent willmodel professional behavior at all times, maintaining confidentiality, andadhering to agency policies and procedures.

DUTIES AND RESPONSIBILITIES

• Adhere to Workplace Health and Safetypolicies and procedures at all times.
• Adhere to agency policies and procedures.
• Setting up hardware and install andconfigure software and drivers.
• Maintain and repair technological equipmentor peripheral devices.
• Maintaining and managing current networkserver and components.
• Maintaining the shared drive.
• Manage security options and software incomputers and networks to maintain privacy and protection from attacks.
• Enrolling new users in the network, cellphone database, and Microsoft Office 365.
• Perform regular upgrades to ensuresystems/software remain updated.
• Troubleshoot system failures or bug andprovide solutions to restore functionality
• Arrange maintenance sessions to maintain,clean, and mend inefficiencies
• Keep records of technological equipment,records of repairs and fixes.
• Provide technical support to employees and teach them how to utilizeprograms correctly/effectively.
• Review and coordinate approval work orders, equipment requests such ascompany cell phones, laptops, desktops and other peripheral devices.
• Communicating with external technical support parties around networkand technology needs/reviews/implementation of the organization.
• Develop and implement policies and procedures throughout the softwaredevelopment life cycle to maximize the efficiency, effectiveness and overallquality of software products and information systems.
• Other related duties as assigned.

This role requires an individual that is able to support the programand team with:

• High work standards: Work ethic, task completion, consistency,follow up,accuracy/attention to detail, time management.
• Personal management skills: Accountability, self-management, stresstolerance,adaptability/flexibility,creativity, initiative, working in teams orindependently, problem solving.
• Personal development Skills: Ability, openness, willingness tolearn, receives feedback and seeks collaborative opportunities.
• Professional skills: Interpersonal and communication skills,influencing, collaboration and the ability to establish effective relationships/trust with others, withinprofessional boundaries.
• Mentoring Skills: coaching, patience, influencing and modelingprofessional behavior.

REPORTING RELATIONSHIP

Administrative Manager or theirdesignate

QUALIFICATIONS & EXPERIENCE

Education

• High school diploma or equivalent, with a technical college oruniversity degree preferred,
• or an acceptable combination of education and relevant experience.
• CompTIA A+, Network +, Server + Knowledge of computers and relevant software
• applications.
• Thorough knowledge of computer systems and IT components
• Knowledge of internet security and data privacy

Experience

• Minimum of 2+ years of industry experience
• Computing skills (intermediate experience in Outlook, Word and Excel)are also essential.
• Ability to multi- task.
• Ability to relay information accurately to staff.

Knowledge, Skills & Abilities

• Excellent Trouble Shooting Skills
• Thorough knowledge of word-processing, spreadsheet, database, email,internet, programs,
• specifically, Microsoft Office.
• Familiar with usual office equipment, especially telephone systems,fax/photocopy
• machines.
• Excellent communication, interpersonal and public service skills
• Excellent interpersonal skills.
• Excellent listening skills.
• Understands the bounds of their position, lines of command.
• Ability to maintain strict confidentiality.
• Ability to understand situations accurately and appropriately, soundjudgment.
• Able to take direction well, respond well to correction.
• Highly organized.
• Attention to detail, thorough and accurate, excellent memory.
• Willing to take initiative.
• Problem-solving skills.
• A willingness to become knowledgeable about the organization.
• Ability to work in a respectful, team-oriented environment.
• Ability to work independently in a time-sensitive environment.
• Must possess sound decision-making skills and multi-task while workingin an environment stress with specific deadlines.
• Must be punctual and reliable.
• Mentoring Skills: Coaching, patience, influencing and modellingprofessional behavior.
• Leadership Skills: Supervision and team leadership, direction andsupervision, coaching and developing performance, positive employee relations,modelling professional behavior, establishing a positive respectful workplace.
• Management Skills: Planning, organizing and overseeing.
• Satisfactory Child and Adult Abuse Registry check, satisfactoryCriminal Record Check
• (vulnerable sector search) and a satisfactory Drivers’ abstract andlicense.

Core Competencies for All Employees

Respect, Collaboration, Integrity, Effective Communication, Patienceand Perseverance, Reasoning and Decision Making

Life’sJourney strives towards a workforce that has fair representation of the community that we serve.