2025 Fair Lottery Call Centre Clerk

PNE; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

An iconic institution in BC is seeking enthusiastic individuals to join their Gaming Team as Fair Lottery Call Centre Clerks. This role offers a unique opportunity to engage with guests while selling lottery tickets and providing exceptional service. With a focus on creating memorable experiences, the PNE fosters a fun and rewarding work environment. Employees enjoy competitive wages, training opportunities, and various perks, including discounts and gift card rewards. If you're ready to contribute to a vibrant team and make lasting memories, this position is perfect for you!

Benefits

Employee Discounts

Gift Card Rewards

Training and Development

Career Growth Opportunities

Qualifications

• Strong verbal and written communication skills are required.
• A minimum typing speed of 50 WPM is required.
• Strong proficiency in computer applications is required.

Responsibilities

• Input Prize Home entries and results into a computer system.
• Assist with the sale of lottery tickets through various channels.
• Provide exceptional and friendly guest service.

Skills

Verbal Communication

Written Communication

Typing Speed (50 WPM)

Attention to Detail

Customer Service

Education

High School Diploma

Tools

MS Office Suite

Job description

Job Description

2025 Fair Lottery Call Centre Clerk

Part-time; Seasonal

Wage & Paygrade: $19.41/hour (PG 72); plus 5% in lieu of benefits and vacation.

Date Posted: May 5, 2025

Who we are…

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.

At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.

We are seeking hard-working individuals to join ourPNE Gaming Teamand support exceptional service to all guests in the sale of PNE Prize Home Lottery tickets. The PNE Gaming Department oversees all gaming functions including PNE Prize Home Lottery, 50/50 Draw, and Wheel of Fortune Games. If you would like to work in a fun and rewarding environment, then this could be the job for you!

Why join our Team?

• We create memorable experiences, and we have fun doing it – join us!
• Base wage starts at $19.41/hr with 5% additional pay in lieu of vacation & other benefits, resulting in a total of $20.38/hour.
• Training and development - learn new skills and gain valuable work experience.
• Career growth – opportunities for promotions and position transfers.
• Opportunity to create lasting memories & friendships.
• Great perks & employee rewards!
• Employee discounts on passes to The Fair, as well as at all PNE Food Stands!
• We want to recognize you – gift card rewards available all season long!

What will you do this year?

In your role as a Fair Lottery Call Centre Clerk, your primary accountabilities will be to:

• Input Prize Home entries and results into a computer system.
• Assist with the sale of lottery tickets through the PNE website, mail, and telephone.
• Accurately reconcile and account for sale of tickets and cash, including verification and accounting of the daily transactions.
• Support the administrative functions of the Fair Lottery department.
• Provide exceptional and friendly guest service.
• Ensure PNE Uniform and Appearance policy is adhered to at all times.
• Perform other related duties as assigned.

What else?

• Strong verbal and written communication skills are required.
• A minimum typing speed of 50 WPM is required.
• Strong proficiency in computer applications, including but not limited to MS Office Suite, is required.
• A strong attention to detail is required.
• The ability to maintain and adhere to strict standards of privacy and confidentiality is required.
• The ability to work independently under minimum supervision is required.
• The ability to be proactive and take initiative is required.
• The ability to provide courteous and professional guest service is required.
• Successful completion of grade 12 is required.
• Previous office experience is an asset.
• Previous guest/customer service experience is an asset.
• Must be 19 years of age or older by July 1st, 2025, due to licensing requirements.
• Candidates must undergo a Criminal Record Check.

When will you work?

• Dates:
• The PNE Fair runs from August 16th – September 1st.
• Training and orientation will take place throughout the first 2 weeks of August depending on your department’s operational needs.
• Hours:
• The PNE Fair is open from 11AM – 11PM – with a variety of shifts available.
• Availability Requirements:
• Must be available for up to full-time hours (40 hours per week) including evenings, weekends, and late nights from August 16th – September 1st.

How to Apply?

Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the roles are filled.

Preference will be given to candidates who submit their resume before Sunday, May 18th, 2025. We look forward to hearing from you!

The PNE is proud to be anequalopportunityemployer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at [e-mail] .