2 Grocery - Supervisor Full-Time Graveyards @ Our Broadmead Location

Thrifty-Foods; Victoria; On-site; CAD 42,000 - 56,000; Full time

Job summary

Thrifty-Foods in Victoria, BC is seeking a Grocery Supervisor to coach and develop friendly, well-trained staff. The Supervisor will oversee the department and serve as the go-to person in the absence of management, helping foster customer loyalty and an engaging shopping experience.

You will keep work areas clean and presentable, monitor pricing and inventory, analyze sales data, and lead staff through training, scheduling, and feedback.

Qualifications

• High School Diploma required.
• Minimum 12 months experience in grocery/retail supervision.
• Full knowledge of department operations and skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Keep work area clean and presentable.
• Monitor pricing and weekly specials.
• Ensure accurate labeling of products.
• Foster customer loyalty and engaging shopping experience.
• Run and analyze sales data reports.
• Lead department with SOP and inventory control.
• Recruit, train, and coach staff; provide feedback.
• Schedule breaks and department activities.
• Open and close duties.

Skills

Independent work

Staff coaching

Customer service orientation

Education

High School Diploma

Job description

Ready to start fresh?

The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll have an impact:

• Always keep work area clean and presentable
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Opening and closing duties
• Other duties as required

What you bring to the table:

• High School Diploma
• Minimum 12 months experience
• Full knowledge of department operations and skills
• Ability to work independently in a fast-paced environment