63-Key Holder | Part time

Bath Depot; Hamilton; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

On-site parking

Paid time off

Paid sick days

Bonus based on sales performance

Job summary

Bath Depot Ancaster is seeking a dedicated Key Holder to join our Canadian, family-owned team. You’ll drive daily sales, assist the Store Manager, and train staff to deliver outstanding customer service while building lasting client relationships.

You bring 1–2 years in retail or team leadership, are available days, evenings and weekends, and communicate effectively. We offer generous employee discounts, paid time off, on-site parking, and a supportive, inclusive workplace.

Qualifications

• Minimum 1 year in retail sales (preferred).
• Strong leadership and team management capabilities.
• Excellent communication and customer service skills.
• Availability for day, evening, and weekend shifts.
• Demonstrates initiative, autonomy, and a positive attitude.

Responsibilities

• Meet established sales targets.
• Assist the Store Manager in daily operations.
• Provide and support in-house training.
• Build customer loyalty through exceptional service.
• Contribute to product merchandising.
• Be a key team player working closely with management.
• Take an active role in overall store operations.

Skills

Sales

Customer service

Leadership

Team management

Communication

Organization

Education

High School Diploma

Job description

Be Part of Something Bigger - Join the Bath Depot Team

Bath Depot is a proud Canadian, family-owned business specializing in bathroom, kitchen, and lighting products.

With over 350 employees and 50 stores across the country, we’re on a mission to reinvent the home renovation shopping experience.

We’re currently looking for a Key Holder to join our team at our Ancaster store.

Are you guided by a strong sense of community, energized by teamwork, and inspired by an entrepreneurial spirit?

Do you thrive on reaching sales targets and take pride in delivering exceptional customer service while building lasting client relationships?

Then you might be the brand ambassador our company is looking for!

Why Join the Bath Depot Team?

• Join a dynamic environment where your passion for sales is recognized and rewarded
• Work with stylish, in-demand products that attract a broad customer base
• Be part of a tight-knit team that values innovative ideas and everyone’s contributions
• Thrive in an inclusive and diverse workplace
• Help guide customers through projects of all sizes
• Face new challenges and experiences every day
• Take advantage of generous employee discounts

Additional Compensation

• Bonus based on sales performance

Daily Responsibilities

• Meet established sales targets
• Assist the Store Manager in daily operations
• Provide and support in-house training
• Build customer loyalty through exceptional service
• Contribute to product merchandising
• Be a key team player working closely with management
• Take an active role in overall store operations

Experience

• Minimum of 1 year in retail sales (preferred)

Ideal Candidate Profile

• 1 to 2 years of relevant experience in sales or team management
• Available to work days, evenings, and weekends
• Demonstrates strong leadership skills
• Communicates effectively
• Shows initiative, autonomy, and a consistently positive attitude
• Uses sound judgment and is solution-oriented
• Possesses solid organizational and planning skills
• High school diploma is considered an asset

To Succeed In This Role, You Will

• Motivate, and support the in-store team
• Maintain high standards of customer service and deliver an outstanding shopping experience
• Encourage team members to achieve their goals
• Reach sales goals, including SPH (Sales Per Hour)
• Review sales reports and adapt strategies accordingly
• Build long-term relationships with both employees and customers
• Support onboarding of new staff
• Provide consistent follow-up with customers
• Handle store opening and closing procedures as needed
• Promote and ensure effective visual merchandising
• Apply company policies and procedures
• Manage inventory according to established processes
• Perform any other related tasks

Benefits

• Paid time off
• Employee discounts
• On-site parking
• Paid sick days

Work Schedule

• Day | Evening | Weekend shifts

Ready to grow within a dynamic environment at a fast-expanding company? We’d love to meet you!