11742

Maarut; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Maarut in Toronto is seeking a seasoned Training Specialist to lead development and delivery of JVN training programs, including on-site and virtual sessions. You will shape curricula, create manuals and e-learning modules, and coordinate UAT for interface designs.

Ideal candidates have extensive adult education experience, strong communication skills, and hands-on AV/VC proficiency to translate complex tech into plain language for diverse user groups.

Qualifications

• Hands-On expertise with AudioVisual and video conferencing hardware.
• Strong writing skills for training manuals and materials.
• Scenario-based teaching with real-use cases.
• Ability to translate technical terms into plain language.

Responsibilities

• Coordinate and provide leadership for the planning, design, development, delivery, evaluation and support of training programs and materials (including E-learning Module, manuals) for Justice Video Network (JVN) technologies.
• Deliver required on-site and virtual training to JVN end-users.
• Coordinate and assist with development of graphic user interface designs and user acceptance test cases, and coordinate user acceptance testing.
• Training Needs Assessment, Analysis and Planning, Design, Development and Evaluation.
• Delivery and Administration of training, plus business analysis and UAT.

Skills

AudioVisual tech

Video conferencing hardware

Strong writing

Scenario-based teaching

Plain language

Clear communication

Presentation skills

Active listening

Adobe Captivate

Tools

Adobe Captivate

Job description

• Coordinate and provide leadership for the planning, design,development, delivery, evaluation and support of training programs andmaterials (including E-learning Module, manuals) for Justice Video Network(JVN) technologies
  
• Deliver required on-site and virtual training to JVNend-users
  
• Coordinate and assist with development of graphic userinterface designs and user acceptance test cases, and coordinate useracceptance testing
  
• Training Needs Assessment, Analysis and Planning
  
• Training Design, Development and Evaluation
  
• Training Delivery and Administration
  
• Business Analysis and User Acceptance Testing
  
• Reviewing control system graphic user interface based onbusiness requirements
  
• E-learning interactive modules
  
• Knowledge of adult education principles/practices such aslearning needs assessment, program design, and development strategies/methods
  
• Demonstrated experience with software applications includingword processing, spreadsheets, presentation software, web-based facilitationtools and practices and eLearning software
  
• Delivered motivational training to various technology users
  
• Prepared/delivered reports, training and associatedcommunication products
  
• Experienced in tailoring training delivery methods based onthe needs of various user groups
  
• Experienced with Adobe Captivate
  
• Familiar with AODA requirements for both interactivee-learning and written manuals.
  
• At least 5 years of audio and videoconferencing technologyexperience
  
• At least 10 years of adult training experience
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Hands‑On technical expertise with deep familiarity of AudioVisual and Video Conferencing hardware and platforms
  
• Strong writing skills for training/user manual creation withattention to detail
  
• Scenario‑based & practical teaching style with real usecases
  
• Ability to translate complex technical terms into plainlanguage
  

Skill Set Requirements:

Training, Business Analysis and E-learning modulescreation Skills:

• In-person training delivery for groups and individuals;remote training for groups and individuals
  
• Oral and written communication skills, Interpersonal andconsultative skills, facilitation skills
  
• Preparation and review of paper-based and electronictraining materials, support materials, and user manuals
  

Technical Skills:

• Videoconferencing technology, both hardware and softwareproficiency
  
• Experience and familiarity with audio and video technology,including cameras, displays, microphones, audio amplification, audio and videoinput and output connectors, touch panel controllers
  

Communication:

• Ability to explain complex concepts in a clear, concise, andengaging manner.
  
• Strong presentation skills for delivering training sessionsto diverse audiences.
  
• Active listening skills to understand learner needs andrespond appropriately.
  
• Confident speaking style with appropriate tone and pacing.
  
• Proficiency in creating training materials, guides, anddocumentation that are easy to understand.
  
• Ability to write clear and professional emails and reports.
  
• Skilled in facilitating discussions and encouragingparticipation.
  
• Empathy and adaptability to different learning styles andcultural backgrounds.
  
• Skilled in asking probing questions to assess understandingand encourage critical thinking.