100% Bilingual Sales Broker (French/English)

JobsMedia.io; Ottawa; Hybrid; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Defined benefit pension plan

Licensing fee support

Flexible work from home

Inclusive work environment

Job summary

JobsMedia.io is seeking a 100% bilingual Sales Broker to manage inbound requests for quotes and policy expansions. The role supports a hybrid/remote setup across Canada, including Waterloo and Ottawa locations, with a focus on personal lines insurance.

You will respond promptly, build client relationships, and maintain accurate records while navigating underwriting guidelines. Fluency in English and French is essential.

Qualifications

• Must hold a valid RIBO license or OTL with plan to obtain RIBO within 45 days of start.
• At least 1 year of hands-on experience in personal lines, auto, property and marine insurance.
• Excellent communication in English and French (spoken and written).
• Strong organizational skills to manage competing priorities.
• Familiarity with Microsoft Office; experience with Epic and Applied Rating Services is a bonus.

Responsibilities

• Handle inbound calls from customers seeking quotes or coverage expansions.
• Uncover client needs, offer competitive solutions, and ensure support throughout.
• Build trust with prospects and clients and grow the pipeline through referrals.
• Take ownership of complex questions and resolve them smoothly.
• Maintain accurate files and stay up-to-date on underwriting guidelines.

Skills

Bilingual EN/FR

Education

RIBO license

Tools

Microsoft Office

Epic

Applied Rating Services

Job description

Job Title: 100% Bilingual Sales Broker

Languages: French and English required

Location: Hybrid and Remote options available in Waterloo, Ottawa, Edmonton, Quispamsis, and Dartmouth

Compensation: Competitive base salary plus bonuses

About The Role

We are looking for a sincere and driven 100% Bilingual Sales Broker to join an organization that genuinely values its employees. In the competitive Canadian insurance market, finding a workplace that prioritizes your wellness and growth is key.

Here, you will handle inbound calls from customers looking for quotes or wanting to expand their coverage. Your goal is to uncover exactly what they need, offer competitive solutions, and make sure they feel completely supported.

What You Will Do Every Day

• Build strong trust and relationships with prospects and current clients to uncover new opportunities.
• Respond quickly and warmly to customer inquiries over the phone and in writing.
• Revisit previous prospects, provide updated quotes, and actively ask for referrals to grow your pipeline.
• Take ownership of complex customer questions and resolve them smoothly so the customer feels taken care of.
• Maintain accurate files and stay up to date on changing market conditions and underwriting guidelines.

What We Are Looking For

• A valid RIBO license, or an OTL license with the commitment to obtain your RIBO within 45 days of starting.
• At least one year of hands on experience in personal lines, automobile, property, and marine insurance.
• Excellent communication skills in both spoken and written English and French.
• Solid organizational skills to manage competing priorities without feeling overwhelmed.
• Familiarity with Microsoft Office. Experience with Epic and Applied Rating Services is a wonderful bonus.

Why You Will Love It Here

• A defined benefit pension plan so you can feel secure about your financial future.
• Full financial support for your licensing fees and continuing education courses.
• Flexible work from home setups that respect your life outside of the office.
• A warm, inclusive environment where everyone is treated with respect and dignity.