1 Kitchen Host

1 Hotels Group; Toronto; Presencial; CAD 32.000 - 42.000; Jornada completa

Descripción de la vacante

1 Hotels is seeking a friendly Kitchen Host to warmly welcome guests, manage seating and reservations, and support the dining team for a smooth, memorable experience. You will answer menu questions, accommodate dietary requests, oversee table upkeep, and collaborate with servers and leadership during busy periods, while upholding high hospitality standards. This role is based in Toronto, Ontario, and requires flexibility for evenings, weekends, and holidays.

Formación

• High school diploma or GED required; hospitality experience preferred.
• Excellent verbal and written communication and strong customer service.
• Ability to stay organized and multitask in a fast-paced setting.

Responsabilidades

• Warmly greet, welcome, and seat guests while managing reservations and waitlists.
• Present menus and maintain knowledge of offerings and dietary considerations.
• Manage reservations, answer calls, and respond to inquiries with professionalism.
• Maintain clean tables, menus, and service areas; support efficient turnover.
• Coordinate with servers and kitchen to ensure smooth service during events.
• Perform other duties as assigned by management.

Conocimientos

Customer service

Communication

Organization

Multitasking

Attention to detail

Educación

High school diploma or GED

Herramientas

OpenTable

SevenRooms

Descripción del empleo

Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.).

About Us:

1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering.

1 HOTELS IS...

• Natural. Nature guides everything we do.
• Modern. Of the time, with an eye on the past and a foot in the future.
• Conscious. Mindful of how our hotels are created and how our guests are treated.
• Discovery. Explorations of surrounding locales.
• Imperfect. Still evolving — we don’t have all the answers.
• Committed. Bettering ourselves and bettering the industry.

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock. It's about changing the world - little by little. We're the world's first mission-driven hotel company and we've got some lofty goals. All we ask is that you bring your true self and do all the good you can!

Vacancy Status: This posting represents an active vacancy for which we are currently hiring.

MAIN DUTIES

The 1 Kitchen Host is responsible for warmly welcoming and assisting guests, managing seating and reservations, maintaining the cleanliness and organization of the dining area, and supporting the service team to ensure a smooth and memorable dining experience. The role also involves answering menu questions, accommodating guest requests and dietary needs, and maintaining high standards of hospitality, service, and food safety.

GENERAL DUTIES

• Warmly greet, welcome, and seat guests while managing reservations, walk-ins, waitlists, table assignments, and wait times to ensure a smooth and welcoming dining experience.
• Present menus and maintain thorough knowledge of food and beverage offerings, ingredients, preparation methods, daily specials, dietary restrictions, allergies, and special requests.
• Manage and confirm reservations, monitor bookings, answer phone calls, and respond to guest inquiries and requests with professionalism and discretion.
• Maintain clean, organized, and guest-ready tables, menus, lobby, and service areas while supporting efficient table turnover and overall restaurant operations.
• Coordinate closely with servers, culinary teams, and leadership to facilitate smooth service, assist with special occasions and seating preferences, and support opening, closing, events, and high-volume periods.
• Perform other duties and responsibilities as assigned by management.

Please note that your job description is not an exhaustive list of tasks and duties, but serves a guideline for daily duties, which may change from time to time.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED required. 1–2 years of experience in a restaurant, hotel, hospitality, or guest-facing role preferred. Experience in a fine dining restaurant is a plus.
• Strong verbal and written communication, interpersonal, and customer service skills.
• Ability to remain organized, calm, and professional in a fast-paced environment while effectively multitasking and maintaining strong attention to detail.
• Experience with OpenTable, SevenRooms, or similar reservation systems is an asset.
• Must be legally eligible to work in Canada
• Available to work flexible shifts, including evenings, weekends, and holidays.
• Fluency in an additional language is an asset.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

We thank all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.