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Technician Specialist - Contractor (F/M)
Veesion
São Paulo
Presencial
BRL 80,000 - 120,000
Jornada completa
Hace 17 días

Descripción de la vacante

A dynamic tech startup in São Paulo is seeking a Technician to manage and maintain their products. You will configure servers, assist clients remotely, analyze issues, and ensure optimal system performance. Ideal candidates are native in Portuguese, have strong technical skills, and are experienced in network technologies. Join this fast-growing company to further develop your expertise while contributing to innovative solutions in the retail sector.

Servicios

Opportunity to grow within a fast-growing multinational company
Collaborative and dynamic work environment
Contractor Hiring Model (PJ)

Formación

  • Must be based in São Paulo, Brazil.
  • Experience in IP network configuration is a plus.
  • Desire to work in a fast-paced startup environment.

Responsabilidades

  • Configure servers before sending to clients.
  • Assist clients in server installations remotely.
  • Analyze and resolve server-related issues.
  • Manage client requests using ticketing tools.
  • Monitor server performance regularly.
  • Customize system configuration based on client needs.

Conocimientos

Native in Portuguese
Fluent/Advanced in English
Problem solving
Strong technical knowledge
Autonomous work and time management
Experience with networks

Herramientas

Grafana
Descripción del empleo
Context

Veesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands.

Your Mission

As a Technician at Veesion, you will play a key role in managing and maintaining our product. Your passion for network technologies and your technical expertise will be put to use within the Technical Support team as well as with our clients. You'll have the opportunity to develop your skills and face exciting challenges while contributing to a safer future for retail.

Responsibilities
  • Server Configuration: You will be responsible for configuring our servers before sending them to our clients. Using our OS system, you will execute the necessary commands and record the details in our inventory.
  • Installation and Technical Support: You will remotely assist clients in installing servers, guiding them through the process. You will also conduct in-depth analyses of camera systems and network architectures, configuring the system based on their needs and ensuring compatibility with the RTSP protocol.
  • Problem Analysis and Resolution: You will be responsible for analyzing server-related issues and deploying appropriate solutions to ensure smooth system operation. You will also carry out preventive maintenance to optimize performance.
  • Ticket Management and Follow-Up: You will use our ticketing tools to ensure proper tracking of client requests.
  • Data Analysis and Reporting: You will regularly monitor server performance using graphical software (Grafana) and ensure optimal operation.
  • Customized Configuration for Each Client: You will configure our system based on each client’s specific needs, ensuring a solution tailored to their requirements.
Required Skills
  • You're Native in Portuguese and Fluent/Advanced in English;
  • You are eager to join a young, dynamic, and ambitious tech startup;
  • You are a true problem solver and can quickly find solutions;
  • You have a genuine interest in IT and strong technical knowledge;
  • You can work autonomously and manage priorities and deadlines effectively;
  • You have experience working with networks.
Nice to have
  • You have already had a similar experience in a startup ecosystem.
  • You have experience in IP network configuration.
Benefits
  • The candidate have to be based in São Paulo, Brazil;
  • Contractor Hiring Model (PJ);
  • Opportunity to grow within a fast-growing multinational company;
  • Collaborative, dynamic work environment.
A fast and transparent recruitment process

We are committed to providing you with a quick, three-step recruitment process:

  1. A first interview with our talent acquisition specialist.
  2. A second interview with our technical expert.
  3. An interview with our operations manager.
🤙 Why join Veesion

Joining Veesion means being part of a dynamic technical team within a rapidly growing company in the fields of artificial intelligence and retail. You will be encouraged to develop your technical skills and take on exciting challenges while helping make retail more secure.

Convinced? Then don’t hesitate and apply now!
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* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.

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