Work From Home Travel Support Specialist

Live the Dash Travel; São Paulo; Teletrabalho; BRL 45 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

100% remote work environment

Flexible scheduling

Ongoing training and development

Career advancement opportunities

Travel-related benefits and discounts

Supportive remote team

Resumo da oferta

A travel support company is looking for a Remote Travel Support Specialist based in São Paulo, Brazil. This role involves guiding clients throughout their travel journey using phone, email, and online messaging to ensure a smooth experience. Strong communication skills, customer service experience, and a detail-oriented mindset are essential. The position offers a 100% remote work environment with flexible scheduling and career advancement opportunities. Join a friendly remote team that is passionate about helping travelers.

Qualificações

• Experience in customer service is a plus, preferably in the travel industry.
• Ability to manage multiple tasks and prioritize accordingly.
• Proficient in using booking platforms and digital communication tools.
• Able to work independently in a remote setting.
• Quick to adapt to booking platforms and digital tools.
• Enthusiastic about helping travelers

Responsabilidades

• Assist clients remotely through phone, email, and online messaging.
• Manage reservations, booking updates, and cancellations.
• Provide detailed information regarding destinations and travel policies.
• Monitor upcoming departures and proactively contact clients.
• Resolve inquiries and concerns to maintain customer satisfaction.

Conhecimentos

Strong written and verbal communication abilities

Background in customer service

Detail-oriented

Highly organized

Ability to work independently

Quick adaptability to digital tools

Enthusiastic about helping others

Ferramentas

Booking platforms

Digital tools

Descrição da oferta de emprego

Job Summary

We are hiring a Remote Travel Support Specialist to guide and assist clients throughout their travel journey. From planning to return, you will ensure travelers feel informed, confident, and supported at every stage.

Key Responsibilities

• Assist clients remotely through phone, email, and online messaging
• Manage reservations, booking updates, cancellations, and special requests
• Share clear and detailed information regarding destinations and travel policies
• Monitor upcoming departures and proactively contact clients when necessary
• Professionally resolve inquiries and concerns to maintain high customer satisfaction

Ideal Candidate

• Strong written and verbal communication abilities
• Background in customer service (travel industry experience is a plus)
• Detail-oriented and highly organized
• Able to work independently in a remote setting
• Quick to adapt to booking platforms and digital tools
• Enthusiastic about helping others travel smoothly

What We Offer

• 100% remote work environment
• Flexible scheduling
• Ongoing training and development
• Career advancement opportunities
• Travel-related benefits and exclusive discounts
• Friendly and supportive remote team