WKO Middle Office Senior Associate

JPMorgan Chase & Co.; São Paulo; Presencial; BRL 120 000 - 180 000; Tempo integral

Resumo da oferta

JPMorgan Chase & Co. in São Paulo is seeking a KYC onboarding professional to support the onboarding process for multiple lines of business.

You will interact with relationship managers, case leads, Hub, Legal and Compliance to analyze documentation and ensure data integrity. Responsibilities include coordinating with Sales and clients to facilitate onboarding, maintaining end-to-end control over the process, and ensuring timely, accurate execution in line with local and global policies.

Qualificações

• Strong partnership and coordination skills.
• Ability to identify problems and drive to resolution.
• Proactive/self-starter with the ability to deliver value-added support to business partners and clients in a dependable, timely and accurate manner
• Experience with KYC and local documentation requirements for onboarding clients
• English and Portuguese fluency

Responsabilidades

• Support KYC process including: documentation analysis and control, local due diligence workflow and client reference data through direct interaction with key partners (relationship managers, case leads, Hub, Legal and Compliance);
• Conduct client outreach and follow up on Client pending documentation;
• Work closely with Sales and clients in facilitating on-boarding requests;
• Provide support and facilitate KYC process for multiple LoBs, as per the local and global policies;
• Liaise with Client Onboarding, reference data hubs and other supporting areas as Legal, Sales Support, Compliance, Technology and global partner teams.
• Maintain a good control environment by tracking the E2E on-boarding workflow, e.g. KYC approval, storage of on-boarding documents, etc
• Monitor and review metrics and reconciliation reports;

Conhecimentos

Partnership & coordination

Problem solving

Proactive / self-starter

English & Portuguese fluency

MS Excel

Descrição da oferta de emprego

• Business Unit Commercial & Investment Bank
• Posting Date 08/19/2026, 01:44 PM
• Job Schedule Full time

Job Description

Job responsibilities

• Support KYC process including: documentation analysis and control, local due diligence workflow and client reference data through direct interaction with key partners (relationship managers, case leads, Hub, Legal and Compliance);
• Conduct client outreach and follow up on Client pending documentation;
• Work closely with Sales and clients in facilitating on-boarding requests;
• Provide support and facilitate KYC process for multiple LoBs, as per the local and global policies;
• Liaise with Client Onboarding, reference data hubs and other supporting areas as Legal, Sales Support, Compliance, Technology and global partner teams.
• Maintain a good control environment by tracking the E2E on-boarding workflow, e.g. KYC approval, storage of on-boarding documents, etc

Monitor and review metrics and reconciliation reports;

Required qualifications, capabilities, and skills

• Strong partnership and coordination skills;
• Ability to identify problems and drive to resolution;
• Proactive/self-starter with the ability to deliver value-added support to business partners and clients in a dependable, timely and accurate manner
• Experience with KYC and local documentation requirements for on boarding clients
• English and Portuguese fluency

Strong skill in MS Excel

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.