User Operations Manager

Keeta; São Paulo; Presencial; USD 40.000 - 70.000; Tempo integral

Resumo da oferta

Join a leading company in the food delivery sector as a User Operations Manager to drive user engagement and retention strategies. Leverage your expertise in data analysis and subsidy strategies while collaborating with global teams for innovative growth. This full-time role offers significant career development opportunities in an international context.

Serviços

Career development opportunities

Qualificações

• 5+ years in user operations or subsidy strategy analysis.
• Experience in e-commerce or local services platforms preferred.
• Results-driven with strong data skills.

Responsabilidades

• Establish and maintain core metrics for user conversion and retention.
• Develop targeted subsidy strategies based on user lifecycle.
• Track execution results of incentive strategies and refine them continuously.

Conhecimentos

Data Acuity

Execution Skills

User Segmentation

Conversion Path Analysis

Subsidy ROI Evaluation

Formação académica

Bachelor's degree or higher

Ferramentas

SQL

Python

Descrição da oferta de emprego

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Job Responsibilities

User Behavior Monitoring & Analysis

Establish and maintain core metrics for user conversion and retention, covering key stages from acquisition to first purchase, repurchase, and retention.

Monitor real-time user behavior, subsidy tool usage, and campaign conversion paths to identify opportunities and risks in operational strategies.

Subsidy Strategy Development & Operational Support

Develop targeted subsidy strategies (e.g., new-user discounts, spend-and-save offers, cashback vouchers) based on user lifecycle and segmentation models.

Collaborate with product and B2B teams to configure optimal incentive plans, designing audience-tool combinations to boost activation and retention rates.

Assist R&D in optimizing ad tools and data infrastructure for performance efficiency.

Strategy Review & Optimization

Track execution results of subsidy/incentive strategies, providing ROI evaluation, attribution analysis, and path insights.

Continuously refine incentive strategies based on reviews, establishing standardized evaluation models and best practices.

Deliver monthly/weekly analytical reports to guide data-driven user strategy optimizations.

Requirements

Bachelor's degree or higher (STEM/business preferred); top-tier university graduates prioritized.

5+ years in user operations or subsidy strategy analysis.

Experience In E-commerce, O2O, Or Local Services Platforms Preferred.

Prior work in overseas internet products is a plus.

Results-driven with strong data acuity and execution skills.

Proficient in SQL and Python.

Hands-on experience in user segmentation, conversion path analysis, and subsidy ROI evaluation.

Why Join Us?

Collaborate with global teams to drive innovation and growth for our food delivery platform in international markets, with unparalleled career development opportunities.

Feel free to contact me via Whatsapp at [phone] / email ******.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Information Services

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