TikTok Shop Manager

trafilea; Brasil; Teletrabalho; BRL 521 000 - 938 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Resumo da oferta

Trafilea is seeking a TikTok Shop Manager to own Shapermint’s TikTok Shop in the US as a revenue channel, not a content calendar. You’ll drive GMV, margin, and live/shoppable video initiatives while building a scalable playbook for future markets.

Lead a lean team, manage a creator/affiliate engine, and partner with Performance Marketing to optimize ads, video shopping, and promotions, ensuring profitability as GMV grows.

Qualificações

• 4–8 years of experience across ecommerce, social commerce, marketplaces, creator commerce, or affiliate commerce.
• Approximately 1.5–2.5+ years of hands-on TikTok Shop experience with a track record of GMV growth.
• Proven experience owning/co-owning a TikTok Shop P&L with understanding of GMV, margin, fees, commissions, ad spend, AOV, returns.
• Deep experience building commission-based TikTok Shop affiliate programs at scale, including Open/Target collaborations.
• Hands-on experience with TikTok LIVE Shopping and shoppable video mechanics.
• Experience running TikTok Shop Ads including Video Shopping Ads and GMV Max.
• Strong operational knowledge of TikTok Shop Seller Center, catalog/listing management, inventory, fulfillment SLAs, shop health and compliance.
• Strong written English for a US-market/global environment; Spanish or Portuguese fluency is highly relevant for LATAM-anchored remote team.

Responsabilidades

• Own TikTok Shop performance end-to-end, driving GMV, margin, AOV, conversion, and return-rate improvements.
• Build and scale the creator/affiliate engine, including collaborations, recruitment, commissions, samples, and performance management.
• Develop a LIVE shopping and shoppable-video engine, optimizing cadence, hosts, offers, demos, and selling mechanics.
• Partner with Performance Marketing to scale affiliate and organic content through Video Shopping Ads, GMV Max, Spark Ads, and LIVE Shopping Ads.
• Own the commercial strategy across assortment, pricing, promotions, commissions, ad spend, and TikTok sale events to protect profitability as GMV grows.
• Analyze Seller Center and channel data to identify winning products, creators, content, and growth opportunities using tools like Kalodata, Looker, and EchoTik.
• Oversee catalog/listings, inventory sync, fulfillment SLAs, returns, violations, and TikTok commerce-policy compliance to keep the shop healthy.
• Collaborate with Brand, Social, Performance, Merchandising, CX, and Operations to turn TikTok demand into a seamless customer experience.
• Lead a lean team while serving as a hands-on player-coach and build a repeatable TikTok Shop playbook for scale beyond the US.

Conhecimentos

TikTok Shop experience

Ecommerce

Analytical skills

Team leadership

Communication

Ferramentas

Looker

Kalodata

FastMoss

EchoTik

Descrição da oferta de emprego

About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

We build and scale our own brands.

We invest in AI and automation like few others in eCom.

We test fast, grow fast, and help you do the same.

Be part of a dynamic, diverse, and talented global team.

100% Remote, USD competitive salary, paid time off, and more.

Job Responsibilities

TikTok Shop is where content, creators, paid media, and commerce collide—and we want someone who knows how to turn that ecosystem into profitable growth.

We’re looking for a TikTok Shop Manager to own Shapermint’s TikTok Shop in the US as a revenue channel, not a content calendar.

You’ll own the commercial engine behind the shop: GMV, margin, affiliates, LIVE shopping, shoppable video, TikTok Shop Ads, assortment, and shop health. You’ll build the systems that help us scale in the US today—and create the playbook we can take into new markets tomorrow.

• Own TikTok Shop performance end-to-end, driving GMV, margin, AOV, conversion, and return-rate improvements.

• Build and scale the creator/affiliate engine, including Open and Target Collaborations, recruitment, commission tiers, samples, seeding, and creator performance management.

• Build a consistent LIVE shopping and shoppable-video engine, optimizing cadence, hosts, offers, demos, and selling mechanics based on performance.

• Partner with Performance Marketing to scale winning affiliate and organic content through Video Shopping Ads, GMV Max, Spark Ads, and LIVE Shopping Ads.

• Own the commercial strategy across assortment, pricing, promotions, commissions, ad investment, and TikTok sale events, protecting profitability as GMV grows.

• Analyze Seller Center and channel data to identify winning products, creators, content, and growth opportunities, using tools such as Kalodata, FastMoss, EchoTik, Looker, or similar.

• Keep the shop healthy by overseeing catalog and listings, inventory sync, fulfillment SLAs, returns, violations, and TikTok commerce-policy compliance.

• Partner closely with Brand, Social, Performance, Merchandising, CX, and Operations to turn TikTok demand into a seamless customer and commercial experience.

• Lead a lean team while remaining a hands-on player-coach, building a repeatable TikTok Shop playbook that can scale beyond the US.

• 4–8 years of experience across eCommerce, social commerce, marketplaces, creator commerce, or affiliate commerce.

• Approximately 1.5–2.5+ years of hands-on TikTok Shop experience, with a proven track record of growing GMV; US-market experience is strongly preferred.

• Proven experience owning or co-owning a TikTok Shop P&L, with strong understanding of GMV, margin, referral fees, commissions, ad spend, AOV, and returns.

• Deep experience building commission-based TikTok Shop affiliate programs at scale, including Open/Target Collaboration, creator recruitment, seeding, and commission strategy.

• Hands-on experience with TikTok LIVE Shopping and shoppable video, with a clear understanding of the mechanics that drive conversion.

• Experience running or closely partnering on TikTok Shop Ads, including Video Shopping Ads and GMV Max.

• Strong operational knowledge of TikTok Shop Seller Center, catalog/listing management, inventory, fulfillment SLAs, shop health, and compliance.

• Strong analytical skills and comfort using Seller Center data, Google Sheets, Looker, Kalodata, FastMoss, EchoTik, or similar tools to make commercial decisions.

• Strong written English for a US-market/global environment; Spanish or Portuguese fluency is highly relevant for our LATAM-anchored remote team.