Ticketing Stadium Configuration Coordinator

FIFA; Brasil; Presencial; BRL 120 000 - 180 000; Tempo integral

Resumo da oferta

FIFA is expanding its Brazil operations to deliver the FIFA Women's World Cup 2027. The Ticketing Stadium Configuration Coordinator will build seating maps, manage spectator flow, and maintain data accuracy across planning stages with Zurich and local teams.

The role requires travel to host cities and collaboration with international partners. Responsibilities include onsite inspections, data validation, and supporting ticketing operations for major FIFA events.

Qualificações

• Bachelor's degree or equivalent level of education.

Responsabilidades

• Build and maintain seating maps in the ticketing system for FIFA venues.
• Update seating configurations and spectator flow in the system.
• Ensure data integrity and accuracy of seating information across planning phases.
• Conduct onsite seat inspections to validate plans against venues.
• Support ticketing inventory management and allocations during tournaments.

Conhecimentos

Ticketing systems

CAD drawings

MS Office

Data accuracy

Analytical skills

Planning software

English proficiency

Portuguese proficiency

Formação académica

Bachelor's degree

Ferramentas

Secutix

CAD software

Visio

Project

SharePoint

Teams

Excel

Descrição da oferta de emprego

FIFA has established a local FIFA subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women's sporting event in the world, the FIFA Women's World Cup 2027™ ("FWWC2027") that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.

THE POSITION

Reporting organizationally to the Ticketing Stadium Configuration Manager the Ticketing Stadium Configuration Coordinator will help building and maintaining stadium seating maps for the FIFA Women's World Cup 2027™. Working in close collaboration with the Configuration and Inventory team in Zurich and other key individuals responsible for the management of ticketing inventory, seating plans and its maintenance in the Ticketing System, ensuring data accuracy throughout the planning phase and during the FIFA Women's World Cup 2027™.

KEY RESPONSIBILITIES

• Assist the team in building complete and accurate seating plans in the ticketing system for selected FIFA tournament venues in the host country
• Assist in the implementation of all necessary seating information and configuration of spectator flows, price categories and seat allocations and carries out required updates
• Maintain on day-to-day basis seating maps and configurations within the ticketing system throughout all stages of FIFA tournaments and applies changes as required
• Ensures data integrity and accuracy of all seating information and configuration
• Carry out seat assignment processes in the ticketing system
• Support team to liaise with other functional areas in the planning of seating configuration and spectator flow for selected venues
• Assess and analyze maps and plans of FIFA tournament venues to identify gaps and changes to be applied in the seating plans and configurations
• Carry out onsite seat inspection visits to fully validate seating plans as built in the ticketing system with the actual venue seating
• Evaluate outcomes of quality inspections and proposes corrective measures
• Support the overall management of ticketing inventory by conducting quality assurance measure for both ticket quotas and seat allocations
• Support administrating allocations and additional ticket requests during the tournaments
• Support general ticketing operations for FIFA events systems
• Support general ticketing operations for FIFA events

YOUR PROFILE

Education

• Bachelor's degree or equivalent level of education.

Experience

• Strong professional experience
• Experience working with ticketing systems (preferably Secutix)
• Experience in working with CAD technical drawings considered as a plus
• Highly accurate and detail-oriented working style, technology minded, efficient and accountable team player

Skills & Competencies

• Proficient in MS Office (Excel, Word, PowerPoint, Sharepoint, Teams, Visio & Project) and planning software and online collaboration tools
• Strong analytical skills, detail-oriented, technology minded, efficient and accountable team player
• Ability to work independently, managing multiple priorities
• Skilled in facilitating collaboration between various business areas
• Ability to adapt to working with different environment and time zones

Certifications & Requirements

• Willingness to travel to host cities
• Availability to work extended hours during test events and tournament time
• Experience working in international, multicultural environments preferred.
• Languages: Fluent in English and Portuguese. Proficiency in additional languages is valued
• Right to work in Brazil
• Fluent in English (spoken and written)
• Fluent in Portuguese (spoken and written)
• Ability to re-locate to Rio de Janeiro.

About FIFA Women's World Cup 2027

The FIFA Women's World Cup™ is the greatest women's sporting event on the planet, showcasing the best players in the world on the biggest stage. In 2027, history will be made as Brazil welcomes the tournament to South America for the first time ever.

This landmark event will unite the world through an unprecedented celebration of women's football, inspiring billions of fans across the globe. As we prepare to host teams and supporters from every corner of the world, we're looking for passionate, talented individuals to be part of history and help deliver an unforgettable tournament.

Join us and play your role in making FIFA Women's World Cup 2027™ a truly extraordinary experience that celebrates and elevates women's football.