Technical Trainer II, Digital Risk Protection

Infoblox; São Paulo; Hybrid; BRL 120,000 - 210,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous PTO

Flexible work options

Learning opportunities

Job summary

Infoblox seeks a Technical Trainer II, Digital Risk Protection in Brazil to deliver engaging technical training for customers, partners, and internal teams. You will translate complex cybersecurity concepts into practical, learner-centered sessions and collaborate with cross-functional teams to improve content and delivery.

You will use AI-assisted tools for agendas and materials while upholding Infoblox standards across regional needs and languages.

Qualifications

• 3–5 years of related training experience with a bachelor’s degree, or 3 years with a master’s degree, or equivalent.
• Experience delivering technical cybersecurity or product training to customers, partners, employees, or other professionals.
• Knowledge of cybersecurity concepts, Digital Risk Protection, or external threats.
• Proficiency with Microsoft 365, Teams, PowerPoint, and an LMS.
• Ability to communicate complex concepts in English and Portuguese.
• Familiarity with generative AI and automation tools for productivity use.

Responsibilities

• Deliver live and virtual technical training for customers, partners, and internal teams.
• Customize examples and activities for audiences with different skills and regions.
• Explain Digital Risk Protection concepts and workflows clearly.
• Demonstrate Infoblox capabilities including threat discovery and reporting workflows.
• Assess learner understanding through labs, quizzes, and simulations.
• Collect and report learner feedback and training metrics.

Skills

Technical training delivery

Audience adaptation

Bilingual English & Portuguese

Education

Bachelor's degree

Master’s degree

Tools

Microsoft 365

Microsoft Teams

PowerPoint

LMS

Job description

Technical Trainer II, Digital Risk Protection

Job Description

At Infoblox, every breakthrough begins with a bold “what if.”

What if your ideas could ignite global innovation?

What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

How we empower our people is extraordinary: we’re recognized as a Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia’s Best in Critical Infrastructure 2024 — clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next.”

In a world where you can be anything, Be Infoblox.

Technical Trainer II, Digital Risk Protection

We have an opportunity for a Technical Trainer II, Digital Risk Protection to join our Education Development, Delivery and Operations team in Brazil, reporting to the Director, Education Development, Delivery and Operations. In this pivotal role, you will deliver engaging technical learning experiences that help customers, partners, and internal teams understand and apply Infoblox’s Digital Risk Protection capabilities.

Collaborating closely with Education, Product, Customer Success, Support, Sales, and subject matter experts, you will translate complex cybersecurity concepts into practical, learner-centered training. You will support adoption of solutions that help organizations identify and disrupt external threats, including brand abuse, phishing, impersonation, fraud, and credential exposure. You will also use data, automation, and responsible AI tools to improve training preparation, learner engagement, and program effectiveness.

Be a Contributor — What You’ll Do

• Deliver live and virtual technical training for customers, partners, and internal teams using approved Digital Risk Protection content and learning objectives
• Customize examples, demonstrations, activities, and delivery approaches for different audiences, skill levels, and regional needs
• Explain Digital Risk Protection concepts, workflows, use cases, and operational processes in a clear and practical manner
• Demonstrate relevant Infoblox and Axur capabilities, including external threat discovery, threat validation, monitoring, disruption, and reporting workflows
• Assess learner understanding through discussions, demonstrations, exercises, labs, quizzes, and other appropriate methods
• Collect, analyze, and report learner feedback, attendance, assessment results, and training effectiveness metrics
• Collaborate with subject matter experts, instructional designers, Product, Customer Success, Support, and Sales to improve course content and learning experiences
• Maintain current knowledge of Digital Risk Protection, external threat intelligence, cybersecurity trends, product releases, and industry practices
• Use approved AI-assisted tools to draft agendas, training examples, knowledge checks, summaries, and facilitator resources while validating accuracy and protecting confidential information
• Apply automation, analytics, and learning technologies to streamline preparation, identify learner trends, and improve training outcomes

Be Prepared — What You Bring

• Typically requires 3–5 years of related experience with a bachelor’s degree, or 3 years with a master’s degree, or equivalent work experience
• Experience delivering technical, cybersecurity, software, or product training to customers, partners, employees, or other professional audiences
• Knowledge of cybersecurity concepts, external threat intelligence, Digital Risk Protection, brand protection, phishing, fraud, impersonation, or credential exposure
• Proficiency with technical presentation, virtual delivery, collaboration, and learning tools, including Microsoft 365, Microsoft Teams, PowerPoint, and an LMS
• Understanding of adult learning principles, learner engagement techniques, and methods for evaluating knowledge and training effectiveness
• Ability to communicate complex technical concepts clearly in English and Portuguese
• Ability to adapt delivery to different audiences, learning styles, cultures, and levels of technical experience
• Experience using data, feedback, or reporting to improve training content and delivery
• Familiarity with generative AI and automation tools for productivity, content development, analytics, or decision support, with the judgment to validate outputs and use them responsibly
• Technical certifications in cybersecurity, networking, cloud, or a related field are beneficial

Be Successful — Your Path

First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals

Six Months:

• Deliver approved Digital Risk Protection training independently across live and virtual formats
• Build strong working relationships with Education, Product, Customer Success, Support, Sales, and subject matter experts
• Demonstrate effective use of approved AI-assisted productivity and content-development tools while maintaining accuracy, privacy, and Infoblox standards
• Provide actionable feedback on course materials, learner needs, product changes, and delivery effectiveness
• Establish reliable practices for tracking learner feedback, training metrics, and continuous improvement opportunities

One Year:

• Consistently deliver high-quality technical training that supports customer adoption, partner readiness, and internal enablement
• Contribute meaningful updates to Digital Risk Protection courses, demonstrations, labs, assessments, and facilitator resources
• Use learner data, feedback, automation, and responsible AI-enabled analysis to identify and implement improvements in training effectiveness
• Serve as a trusted technical resource for learners and cross-functional stakeholders
• Support the expansion and standardization of Digital Risk Protection enablement across regions and delivery channels

Belong — Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks, and culture celebrations
• Charitable Giving Program supported by Company Match

Ready to Be the Difference?

Infoblox is an Aff…

Job Info

• Job Identification 8149