Platform Deployment Engineer

Infoblox; Brasil; Remote; BRL 180,000 - 260,000; Full time

Benefits offered by this job

Remote-work stipend

Professional development

Job summary

Infoblox is seeking a Platform Deployment Engineer to join our Professional Services team in Brazil. The PDE will drive the onboarding and deployment of the Kentik platform for new customers, guiding them to a first successful outcome.

This highly technical role requires collaboration with Sales, Support, Product, and Engineering to ensure a smooth onboarding and ongoing success. You will validate outputs against network data and security requirements, while leveraging Linux/UNIX, RESTful APIs,

Qualifications

• Five or more years’ experience in a customer-facing technical role focused on software onboarding.
• Strong written and verbal communication skills to explain complex technical topics clearly.
• Experience with DNS, DHCP, IPAM is a plus.

Responsibilities

• Perform onboarding and deployment for new Kentik customers.
• Collaborate with Sales Engineers and Account Managers for smooth transitions post-sales.
• Lead deployment and configuration of the Kentik platform including Private Agent installation.
• Validate AI-generated outputs against network data and security requirements.

Skills

TCP/IP

BGP

MPLS

OSPF

IPv6

DNS

Netflow

sFlow

SNMP

Linux

Cisco

Juniper

Arista

Python

Bash

RESTful APIs

DDoS mitigation

Firewalls

NACLs

RPKI

tcpdump

Wireshark

AWS

Azure

GCP

PostgreSQL

MySQL

Education

Bachelor’s degree

Tools

Linux/UNIX

Network vendor CLI’s

Wireshark

tcpdump

PostgreSQL

MySQL

Job description

At Infoblox, every breakthrough begins with a bold “what if.”

What if your ideas could ignite global innovation?

What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

How we empower our people is extraordinary: we’re recognized as a Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years ; and what we build is world class: named CybersecAsia’s Best in Critical Infrastructure 2024 — clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next.”

In a world where you can be anything, Be Infoblox .

We have an opportunity for a Platform Deployment Engineer (PDE)to join our Professional Services team.The PDE ensures our new Kentik customers get the fastest possible time-to-value from their product purchase investment. The PDE’s core mission is to facilitate a seamless technical onboarding experience and guide customers to their First Desired Outcome—the initial, tangible moment of success with Kentik product(s).

This highly technical role also requires extensive collaboration with multiple teams within Infoblox such as the Sales, Support, Product, and Engineering organizations.

Be a contributor - What you'll do

• Perform the technical onboarding and deployment experience for new customers
• Collaborate with customers to execute the technical onboarding implementation plan, ensuring a clear path to their First Desired Outcome
• Lead the deployment and configuration of the Kentik platform, including Private Agent installation, test creation, and initial setup for new Kentik customers
• Work closely with Sales Engineers and Account Managers to ensure a smooth transition from pre-sales to post-sales delivery
• Identify and upscale technical challenges or product gaps that may impact a customer's successful onboarding
• Validate AI-generated outputs against network data, logs, configurations, and security requirements before applying changes or sharing recommendations

Be Prepared - What you'll bring

• Five or more years’ experience in a customer-facing technical role focused on software iimplementation or onboarding
• A customer-centric mindset, and the willingness to take initiative to do the right thing for the customer
• Strong written and verbal communication skills; must be able to articulate highly complex technical topics and ideas clearly, concisely, and effectively
• Strong demonstrable experience with TCP/IP and Internet routing protocols (IPv4/v6,BGP, MPLS, ISIS, OSPF, HTTP, DNS, etc.)
• Strong demonstrable experience with network monitoring suites (Netflow, J-Flow, sFlowIPFIX, SNMP, etc.)
• Demonstrable experience with Linux/UNIX systems administration
• Demonstrable experience with popular network vendor CLI’s (Cisco, Juniper, Arista, etc.)
• Working experience programming/scripting (Python, Bash, Ruby, PHP, Perl, etc.)
• Experience with DNS, DHCP, and IP address management is a plus
• Working experience with APIs, maintaining RESTful code
• Working experience in network and routing security (DDoS mitigation/scrubbing,Firewalls, Security Groups, NACLs, microsegmentation, RPKI)
• Working experience in creating and analyzing traffic packet captures (tcpdump, Wireshark, etc.)Experience with cloud hyperscalers like AWS, Microsoft Azure, GCP, or OCI
• Experience with CDN architectures (Anycast, OTT, GSLB, etc.)
• Understanding of responsible AI practices, including data privacy, customer confidentiality, human validation, and secure use of AI tools
• Experience with synthetic/network performance testing
• Experience working with relational databases (PostgreSQL, MySQL, etc.)
• A minimum of a bachelor’s degree (BA or BS), or equivalent experience
• Ability to travel up to 20% of the time

Be Successful your Path

First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), complete the initial Kentik platform training, and build strong relationships with key stakeholders and Infoblox customers. Begin learning the onboarding methodology, internal processes, and tools that support the role.

Six Months: Complete certification for the Kentik platform, work closely with Infoblox customers to onboard them successfully, and meet utilization and customer satisfaction metrics. Become increasingly independent in applying Infoblox onboarding methodology and best practices.

One Year: Be a trusted technical resource for Infoblox Kentik customers, confidently implement customer onboarding following Infoblox methodology and best practices, and contribute to the Professional Services knowledge base.

Belong — Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

• Benefits designed to support your well-being and financial security, including IMSS social security coverage, paid time off, bonuses, and additional employee protections
• Grocery vouchers (Vales de Despensa)
• Employer‑supported savings fund with contributions designed to maximize your tax-advantaged savings
• Remote‑work support through a non‑taxable monthly home‑office stipend
• A monthly wellbeing and health‑support allowance that provides flexibility for your personal coverage needs
• For eligible field‑based roles: non‑taxable transportation support and fuel vouchers
• Learning opportunities, career‑mobility programs, and leadership workshops

Ready to Be the Difference?

Infoblox is an Affi…