Technical Product Owner- Sales

Johnson And Johnson; São Paulo; Teletrabalho; BRL 731 000 - 993 000; Tempo integral

Resumo da oferta

Johnson & Johnson is seeking a Technical Platform Owner - Sales to lead the global MedTech CXM platform strategy, architecture, and delivery across Microsoft Dynamics technologies. This role focuses on Sales platform experiences and partners with business and IT to drive AI-powered commercialization initiatives.

The position offers remote work within the U.S., global collaboration, and direct accountability for platform governance, cost, and performance. Travel up to 20% may be required.

Qualificações

• Bachelor's degree in a technical field is required.
• 7+ years of IT-related experience in a regulated environment is expected.
• Ability to translate business needs into technology roadmaps and budgets.

Responsabilidades

• Lead planning and coordination of education platform transformation technology solutions.
• Translate priorities into a business-led technology roadmap (0-5 years).
• Serve as the trusted tech partner for site leadership and key stakeholders.
• Own identification, translation, and delivery of site technology demand and capabilities.
• Align local solutions to enterprise standard product categories.
• Develop and maintain site IT roadmap and investment justification.
• Drive value through Agile and iterative delivery practices.
• Communicate roadmap progress, risks, and outcomes regularly.

Conhecimentos

Budget Management

Leadership

Strategic Thinking

Communication

Project Management

Cross-Functional Collaboration

Agile Methodologies

Formação académica

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field

Ferramentas

CRM systems

XR/VR platforms

LMS systems

Descrição da oferta de emprego

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Technology Product & Platform Management | Job Sub Function: Multi-Family Technology Product & Platform Management | Job Category: People Leader | All Job Posting Locations: São Paulo, Brazil, Raritan, NJ

Job Description

We believe health is everything and our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. This role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Raritan, NJ and São Paulo, Brazil.

Position Summary

We are searching for the best talent for a Technical Platform Owner - Sales professional to be located in Raritan, NJ, J&J sites on the East Coast or remote work in the U.S. This position may require up to 20% travel within the New Jersey/area and occasionally across North America/OUS. J&J MedTech's commercial transformation program is designed to unify Sales, Marketing, Customer Pricing & Quoting (CPQ), Professional Relations & Operations (PR&O), Customer Service, and Service & Repair into a single AI-powered platform built on Microsoft Dynamics technologies. It aims to replace fragmented systems, disconnected processes, and siloed data with one integrated customer engagement ecosystem. This person will serve as the global technical platform leader for the MedTech Global CXM Platform in Microsoft Dynamics, creating a connected ecosystem of platform, data, and intelligence across MSD, Teams, Outlook, Co-Pilot, and additional interconnected global commercial platforms. This role focuses specifically on Sales platform experiences and will be responsible for defining and executing the technical strategy, architecture, engineering standards, and platform capabilities that power the future of AI‑driven commercialization experiences across MedTech.

Key Responsibilities

• Lead the planning and coordination of education platform transformation technology solutions, working with enterprise product teams and delivery partners to support deployment and ongoing operations in alignment with segment and enterprise IT strategies.
• Translate education priorities, operational challenges, and risks into a business‑led technology roadmap spanning short‑and‑mid‑term horizons (0-5 years), using a business‑first technology perspective and ensuring alignment with segment product and business strategies.
• Serve as the trusted technology partner and primary JJT point of contact for site leadership and key business stakeholders, fostering strong collaboration between medtech global businesses, and technology teams and coordinating digital topics and escalations.
• Own the identification, translation, prioritization, delivery, and lifecycle management of site technology demand and capabilities, identifying capability gaps, pain points, and opportunities early while balancing measurable business value, cost, risk, resources, and dependencies.
• Ensure local technology solutions are aligned to standard enterprise product categories, driving consistency, scalability, and optimization across the digital ecosystem.
• Contribute to a global standardized eco‑system of systems/applications.
• Develop and maintain site IT roadmap, help shape business case development and investment justification in partnership with business and finance stakeholders.
• Drive speed‑to‑value through effective execution models, including Agile and iterative delivery practices where appropriate.
• Establish and lead regular cadence of communications with site stakeholders to provide visibility into roadmap progress, risks, dependencies, and outcomes.
• Partner with External vendors to ensure appropriate resourcing, delivery quality, adherence to timelines and budgets, and active governance of partner performance.
• Accountable for IT financial management, including operating budgets, total cost of ownership, year‑over‑year cost optimization, and alignment with enterprise planning processes.
• Identify and lead opportunities to improve operational efficiency, system reliability, and cost effectiveness of plant technology solutions.
• Own end‑to‑end operational performance and technology‑related continuity for the site, including incident management, escalation coordination, root cause analysis, service governance, service‑level adherence, risk management, and continuous improvement of reliability metrics.
• Ensure quality, safety, regulatory compliance, cybersecurity, risk management, reliability, and technology lifecycle management practices are embedded into site roadmaps, maintaining visibility and active mitigation of technical debt, compliance requirements, and critical dependencies.
• Provide site technology leadership and coordinate internal team members and vendors to deliver consistent, high‑quality IT services, with direct people‑management accountability where assigned.
• Identify, promote, and drive innovation opportunities that address site priorities, close capability gaps, and create measurable business value.

Qualifications & Requirements

• Required Qualifications
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field.
  • 7 years of related experience in IT required.
  • Proven experience leading technology delivery and support in a regulated manufacturing environment, operations, or industrial environment.
  • Strong ability to translate business needs into technology roadmaps, investment priorities, and executable plans.
  • Experience partnering with senior business stakeholders and influencing across multiple functions.
  • Demonstrated strength in financial management, including budgeting, cost optimization, and total cost of ownership.
  • Experience managing complexity, multiple concurrent initiatives, and competing priorities in a matrixed environment.
  • Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non‑technical audiences.
  • Strong analytical and problem‑solving skills, including the ability to identify root causes and develop practical solutions.
  • Ability to work independently with minimal supervision while meeting tight deadlines.
  • Proven experience leading cross‑functional teams, coaching contributors, and coordinating performance across internal teams and external partners; direct people‑management experience is preferred where the role includes assigned reports.
  • Experience with project management or Agile methodologies.
• Preferred / Domain Experience
  • Experience in MedTech, pharmaceutical, medical device, consumer, or other regulated manufacturing environments.
  • Knowledge of manufacturing or supply chain business processes and associated technology solutions.
  • Familiarity with cybersecurity, risk management, and technology lifecycle management concepts in operational environments.
  • Experience working with external vendors and global or enterprise IT service organizations.
  • Familiarity with XR/VR, LMS systems, digital ecosystems, and CRM.
  • Familiarity with AI concepts and technology innovation for business value creation.

Johnson & Johnson is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.

We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs.

If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills: Preferred Skills: Budget Management, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Developing Others, Human‑Computer Interaction (HCI), Inclusive Leadership, Leadership, Motivating People, Platform as a Service (PaaS), Product Knowledge, Resource Allocation, Software Development Management, Strategic Change, Tactical Planning, Team Management, Technical Credibility