Key Responsibilities:
Product Ownership
- Own the product backlog for billing, pricing, payment integrations, and financial systems.
- Define and prioritize user stories and requirements for integrations with WorldPay (or similar payment processing platforms).
- Drive feature development for custom billing layers built in .NET and T-SQL, ensuring accuracy, compliance, and scalability.
- Manage enhancements and support for Sage MAS 500 (AR, AP, GL modules) integration and reporting needs.
Technical Collaboration
- Partner with engineering teams building ETL pipelines in JitterBit and Azure Data Factory to support billing and payment services at scale.
- Collaborate with Salesforce.com development teams (no direct SF development required) to align CRM and billing processes—especially for organizations leveraging Salesforce Billing.
- Ensure technical solutions support key business objectives around billing accuracy, pricing flexibility, financial reporting, and regulatory compliance.
Strategic Execution
- Shape and execute the roadmap for payment and billing system modernization, integration, and automation.
- Anticipate business needs and propose scalable, future-ready solutions.
- Drive adoption of operational excellence best practices, including automated reconciliation, audit trail capture, and incident management.
- Help define and monitor key performance indicators (KPIs) related to billing, payment processing, and financial operations.
Qualifications:
Must-Have Experience:
- 5+ years in a Product Owner, Business Systems Analyst, or Technical Program Manager role supporting finance, billing, or payment systems.
- Solid understanding of payment gateway integrations (WorldPay, Vantiv, Litle PayPage, or similar).
- Experience working with ETL tools such as JitterBit or Azure Data Factory for data integration between platforms.
- Knowledge of .NET applications and T-SQL databases, particularly for billing system customizations.
- Familiarity with Sage MAS 500 financial modules (Accounts Receivable, Accounts Payable, General Ledger).
- Experience collaborating with Salesforce.com development teams and understanding Salesforce Billing workflows.