Technical II, IT Operations

Concentrix; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading technology-enabled global business services company is seeking a Systems Administrator with expertise in SCCM and BigFix in São Paulo. The role involves managing software distribution, ensuring security compliance, and mentoring junior team members, while working closely with global IT teams to enhance operational efficiency.

Qualificações

• Extensive knowledge of Windows 10, Windows 11, and Windows Server OS.
• Experience in endpoint management tools.
• Relevant certifications preferred.

Responsabilidades

• Administer and maintain SCCM or BigFix for software distribution.
• Manage system updates and security patches.
• Provide senior support for troubleshooting Active Directory issues.

Conhecimentos

Scripting skills

Communication

Problem-solving

Advanced English

Formação académica

Microsoft Certified: Modern Desktop Administrator Associate

Windows Server certification

Ferramentas

SCCM

BigFix

Descrição da oferta de emprego

• Experience in SCCM and BigFix administration.

• Extensive knowledge of Windows 10, Windows 11, and Windows Server operating systems.

• Advanced scripting skills (PowerShell, VBScript, etc.).

• Excellent communication and problem-solving skills.

• Advanced English (Speaking and Writing) - Will actively participate in meetings with global teams.

• Relevant certifications, such as Microsoft Certified: Modern Desktop Administrator Associate or Windows Server.

• Experience with other endpoint management tools and security solutions.

Responsibilities

• Administration and maintenance of Microsoft System Center Configuration Manager (SCCM) or HCL BigFix for software distribution.

• System updates and security patches.

• Manage IBM BigFix infrastructure to ensure device compliance and security.

• Provide senior-level support for troubleshooting and resolving complex issues related to Active Directory, GPOs, Operating systems, and endpoint management tools.

• Collaborate with IT teams to investigate and resolve critical incidents. Operating System Implementation: Plan and execute operating system deployments, including upgrades and migrations, to ensure seamless system integration and optimal performance.

• Develop and maintain standardized system images for desktops and laptops.

• Process Automation and Improvement: Identify opportunities for process automation and implement scripts to improve operational efficiency.

• Participate in continuous improvement initiatives to optimize the digital workplace. Security and Compliance:

• Ensure all devices comply with company security policies. Implement and monitor security policies through SCCM and BigFix. Documentation and Training:

• Create and maintain detailed technical documentation for system procedures and configurations. Train and mentor junior team members on best practices and new technologies.

• Work closely with other local and global IT teams to plan and implement new clients.

• Communicate effectively with internal stakeholders to understand requirements and provide appropriate solutions.

Location:

BRA SAO PAULO Rua Tagipuru, 906 Barra Funda

Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.

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