Technical Consultant, Brazil

OSF Global Services; Brasil; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Technical Consultant, where you'll play a pivotal role in integrating cutting-edge Order Management System features. This exciting position involves providing strategic technical guidance, crafting architecture visions, and managing development plans to drive enterprise transformation. Collaborate with experts to define solutions and advise on best practices, ensuring that processes align seamlessly with OMS products. If you have a passion for technology and a knack for problem-solving, this is the perfect opportunity to make a significant impact in the retail and supply chain sectors.

Qualificações

• 3+ years' experience in a technical consultant or lead architect role.
• Experience with Salesforce OMS is required, either platform or integrations.

Responsabilidades

• Provide strategic technical guidance and manage development plans.
• Craft architecture vision and roadmap for enterprise transformation.
• Conduct workshops to gather requirements and define solutions.

Conhecimentos

Technical Guidance

Business Process Analysis

Solution Design

Client Relationship Management

Mentoring

Problem Solving

Communication Skills

Fluency in English

Formação académica

Bachelor's degree in Computer Science or Engineering

Ferramentas

Salesforce Order Management System

Java

C#

C++

Descrição da oferta de emprego

Join our team as a Technical Consultant, where you'll ensure seamless integration of the latest Order Management System (OMS) features. You'll provide strategic technical guidance, craft architecture visions, and manage development plans to drive enterprise transformation. Collaborate with experts to define solutions and advise on best practices, aligning processes with OMS products.

In this role, you will:

1. Have domain knowledge in the retail/supply chain spheres
2. Keep up to date with newest features to the OMS working with while ensuring that the features released are working as advertised
3. Understand and analyze the clients' existing technology landscape
4. Provide technical guidance to the project delivery team, product engineering team and the client
5. Take ownership for technical escalations within the project, the role has overall ownership of all technical aspects through the lifecycle of the client relationship
6. Craft the architecture vision and roadmap required for driving the clients' enterprise transformation
7. Create detailed architecture including recommendations for integrations, API / micro-services enablement, cloud migration, etc.
8. Mentor and provide guidance to project delivery and engineering resources in the team
9. Create interface documents and mappings to ensure that the OMS is properly integrated
10. Responsible for software development plans with a specific focus on quality and delivery efficiency
11. Participate in design reviews with the client, project delivery team and the project engineering team
12. Manage the development plan with respect to the skills, resources and the training required to ensure smooth delivery of the project deliveries
13. Conduct workshops with Customer teams to gather requirements, define End to End solution and implementation architecture
14. In the implementation phase, serving as a key member of the solution delivery team, facilitating requirements/design phase by collaborating with technical experts to develop solution and functional design documents to enable the development of final solutions
15. Advise the customer on Supply Chain Best practices and align the customer process very closely to the OMS product with minimum customization

Requirements:

• Analyze business requirements and determine potential solutions by testing them for technical and business compatibility
• Provide guidance and articulate improvements on the current business processes
• Provide multiple alternatives by presenting creative and different approaches in solving business needs
• Perform demonstrations of solutions to clients
• Participate in complete pre-sales and implementation processes by driving the project from design through deployment phases
• Developing projects feasibility reports and presenting solutions to the customers
• Offer support in prioritizing features, defining project scope and identifying risks
• Previous experience in working with Salesforce Order Management System is required, either platform or integrations
• Bachelor's degree (Computer Science or Engineering) preferred
• Minimum 3 years' experience in a technical consultant or lead architect role of Supply Chain System implementations or system integrations
• Demonstrated experience of working in retail industry, with exposure to Order Management Systems, order fulfillment and order management
• Experience with object oriented programming languages such as Java, C# and C++ and Database concepts
• Strong plus any experience with Salesforce platform – Service Cloud and/or Salesforce Commerce Cloud
• Strong verbal, written and presentation skills
• Fluency in English