Team Lead/Coordinator (Oracle DBA)

Rimini Street; São Paulo; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company in IT Services is looking for a Team Lead/Coordinator for Oracle DBA support. This remote position involves guiding a team, troubleshooting, and managing incidents for global clients. The ideal candidate has substantial experience in DBA roles and leadership skills, fluent in advanced English.

Qualificações

• 5+ years in an Oracle DBA support role.
• 2+ years as a Team Lead or Coordinator.

Responsabilidades

• Guide junior staff and share best practices.
• Ensure proper team coordination and staffing.
• Troubleshoot complex issues and escalate as needed.
• Configure applications to resolve incidents.
• Monitor and improve processes and documentation.

Conhecimentos

Knowledge of SAP

Knowledge of Oracle

Knowledge of Microsoft systems

Strong communication

Multitasking abilities

Advanced English

Formação académica

Bachelor’s in Business, Engineering, Computer Science, or similar

Ferramentas

ServiceNow

Descrição da oferta de emprego

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Summary:

Seeking a Team Lead to provide remote support for mission-critical applications as part of the global AMS team. Responsible for troubleshooting, managing incidents, and supporting global clients.

Key Responsibilities:

• Guide junior staff and share best practices.
• Ensure proper team coordination and staffing.
• Troubleshoot complex issues and escalate as needed.
• Configure applications to resolve incidents.
• Monitor and improve processes and documentation.

Required Experience:

• 5+ years in an Oracle DBA support role.
• 2+ years as a Team Lead or Coordinator.

Skills:

• Knowledge of SAP, Oracle, Microsoft systems.
• Experience with ServiceNow (a plus).
• Strong communication and multitasking abilities.
• Advanced English is mandatory.

Education:

• Bachelor’s in Business, Engineering, Computer Science, or similar.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Industries

• IT Services and IT Consulting